Job Description

The role of Laundry is Attendant to ensures that all linen is properly washed, dried, cleaned, restocked and all closets are maintained with proper pars. To operate all laundry equipment and maintain a safe environment .

Comfortable. Convenient. Unmistakably Radisson.

Join a team that’s all about great service, genuine hospitality, and everyday opportunities to shine.

At Radisson Hotel Nashville Airport, we keep things welcoming, supportive, and teamwork‑driven. Just minutes from the airport and close to all things Music City, it’s a great place to build your skills and grow your career.

If you’re friendly, dependable, and excited to make a difference for our guests, we’d love to have you on our team. Your next career step starts here.

Benefits When You Make It Your Choice:

1st of the month following 30 days of service:

• Full benefits package to our full-time employees, including health, dental, vision, short & long term disability, and so much more!
• 401(k) Retirement Plan

90 Days:

• Paid Vacation and Sick Time
• 8 Paid Holidays
• Paid Bereavement

1 Year:

• Paid Floating Holidays

Key Responsibilities

Maintains the cleanliness of the hotel’s linen supply

• Sorts laundry prior to washing
• Pulls damaged and/or stained linen prior to loading the washing
• Loads washers and dryers to recommended weights
• Follows proper settings and procedures for all equipment
• Monitors usage of water to maximize consumption
• Informs supervisor of any equipment failures or supply shortage
• Presses and folds linens and uniforms properly according to garment labels, stacks or stores and required
• Completes inventory of stock as requested
• Ensures the rotation with the team members regarding the machines, folding and removing and placing linen in the machine or on carts.

Adheres to hotel policies and procedures

• Maintains knowledge of and complies with all department policies and Covid protocols
• Maintains cleanliness of laundry room and equipment
• Works the required schedule which cab be varied based on business demand
• Uses equipment and chemicals in accordance with hotel’s safety procedures
• Adheres to all health, sanitation and safety rules and procedures

Creates 100% guest satisfaction by providing the Radisson experience through performance that demonstrates the standards of, genuine hospitality and exceeding guest expectations

• Gives personal attention, takes personal responsibility, and uses teamwork when providing guest service
• Listens, apologizes with empathy, finds a solution, and follows through when resolving guest problems
• Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
• Performs other duties required to provide the service brand behavior and genuine hospitality

Performs other duties as required by Management to provide 100% Guest Satisfaction and genuine hospitality to our Guest

Requirements/Skills

• Ideal candidate will have a minimum of one -year hospitality experience in laundry or dry cleaning
• Follows instructions and communicates effectively
• Works well independently or as part of a team
• Strong attention to detail
• Commitment to exceptional guest service
• Willing to work a flexible schedule including weekends and holidays
• Adheres to the policies and procedures of the hotel

Physical Demands

• Required to stand, sit, and walk for extended periods of times
• Lift, carry, or otherwise move and use of force or exertion up to 75 lbs.
• Use of manual dexterity of common office equipment; such as but not limited to, computers, printers, phones ect.

Other Information

The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times.

This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drug-free and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver