Job Description

This position is primarily responsible for performing tasks such as washing, drying, and folding linens according to company quality standards in a manner which furthers HDG Hotels Legacy's Vision, Mission, and Values. An attendant is often responsible for sorting items by color, weight and fabric types and making sure items are washed in the proper machine cycle by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

• Collect dirty linen from rooms, floors, or from laundry chute termination room.
• Sort all linens and treat stains. Wash only full loads, not partial loads.
• Load all laundry into washer and add specified cleaning agents. Follow guidelines for use of laundry chemicals. Clean lint traps every 2 hours.
• Review Ecolab chemical usage program for washing, use only as directed for each type of linen.
• Take wet, clean items and dry as directed.
• Sort and fold clean dried items. Deliver linen and restock closets as needed.
• Maintain inventory of all cleaning supplies and communicate needs to general manager.
• Maintain all laundry equipment and inform facilities manager as to any maintenance needs.
• Perform additional laundry services when necessary.
• Ability to work well as a team.
• Willingness to help line with cleaning public restrooms, fitness center, guest laundry, and other designated public spaces as directed.

ATTENDANCE:

Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards and work deadlines; beginning and ending assignments on time; and scheduled work breaks; where applicable.

COMPETENCIES:

Interpersonal

• Internal and External Customer Service - Responds promptly to customer needs; responds to requests for service and assistance in a friendly way.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read a limited number of two- and three-syllable words and to recognize similarities and differences between words and between series of numbers. Ability to print and speak simple sentences.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, push, pull, handle, or feel, reach with hands and arms. The employee is frequently required to talk or listen. The employee is occasionally required to climb or balance, stoop, kneel, crouch, or crawl, taste, or smell.

The employee must occasionally lift and/or move up to 35 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions. Possible high heat environment due to dryers.

The noise level in the work environment is usually moderately noisy but may vary.