Job Description

Late & Night Support Worker (Female Only)

The Nelson Trust is a charity that provides holistic support to people facing multiple disadvantages, helping individuals build positive futures through recovery, rehabilitation and community support.

We're looking for a compassionate and reliable Late & Night Support Worker to join our Residential Services team. This is an important role in creating a safe, supportive and structured environment for women in recovery, ensuring residents feel supported overnight while maintaining the therapeutic culture and expectations of the service.

Salary: £25,000 - £26,500 pro rata depending on experience

Location: Residential Service

Hours: Average 28 hours per week - Shifts are typically 4:15pm to 8:15am, with sleeping-in duties included. This role requires flexibility to work a rota that includes evenings, nights and weekends.

What will you do?

• Support residents to maintain agreed expectations and recovery goals within the therapeutic community.
• Provide overnight supervision, welfare support and a visible presence within the house.
• Administer and accurately record prescribed medication where required.
• Carry out health and safety checks, including fire safety, security and wellbeing monitoring.
• Complete detailed handovers and accurately record incidents, concerns and important client information.
• Support the induction of new residents and encourage engagement with the recovery programme.

What we are looking for

• A full driving licence, access to a vehicle and willingness to travel when required.
• Excellent verbal and written communication skills.
• A warm, approachable manner with the ability to build positive relationships while maintaining professional boundaries.
• Confidence working independently and making sound decisions in a lone-working environment.
• Willingness to undertake medication administration training if not already qualified.
• A commitment to safeguarding, confidentiality and promoting equality and diversity.

What we offer

• Holidays: 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days
• Pension: 6% employer contribution
• Investment in your development through training, supervision and career pathways
• Access to wellbeing and employee assistance support
• Death in service benefit (2x salary)
• Refer a Friend scheme
• Blue Light Card discounts
• Eye care scheme
• Cycle to Work scheme

This role will close once a suitable candidate has been appointed. Applications will be reviewed as they are received.

Please note, this position is restricted to female applicants only due to the nature of the work carried out in our Women’s Centres in accordance with the provisions of the occupational requirement (Equality Act 2010, pursuant to Schedule 9, Part 1).

If you are committed to promoting and safeguarding the welfare of our clients and have a flexible approach to work, we would love to hear from you. Join us in making a difference in the lives of those seeking recovery.

We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce.

We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.

This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme a generous pension scheme and a positive working environment.