Allegro

Last Mile Support Specialist

Allegro  •  Onsite  •  16 hours ago
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Job Description

Your main responsibilities:

  • Supporting the development and operational functioning of the Last Mile network

  • Coordinating document workflow and collecting permits related to network expansion

  • Providing ongoing support to the expansion team

  • Ensuring a high standard of customer and partner service in direct relations

  • Handling website inquiries and coordinating verification processes for current and potential partners' commercial properties

  • Participating in the design, creation, and maintenance of the CRM system

  • Monitoring Last Mile KPIs and terms of cooperation with clients

  • Supporting commercial real estate market analyses

  • Conducting negotiations regarding changes to cooperation terms (pricing and contractual)

  • Developing cooperation with stakeholders across the organization to optimize processes and technology

  • Participating in developing the location selection strategy for network expansion

  • Preparing project and status presentations for stakeholders

  • Developing, implementing, and optimizing processes

  • Creating project schedules, scopes, and budgets, and supervising their execution

This is the right job for you if:

  • You have some experience in supporting distributed teams within the expansion or commercial real estate sectors

  • You are familiar with issues related to lease agreements or cooperation contracts

  • You are independent and proactive, able to identify team needs and actively support them in solving day-to-day challenges

  • You possess experience working with Project Management methodologies and tools

  • You have hands-on experience in gathering and analyzing business requirements

  • You stand out with excellent communication skills and the ability to cooperate with various stakeholders

  • You think analytically and are open to innovation

  • You have a natural inclination for organizing, planning, and project-based work

  • You have the energy and determination to achieve set goals, and are ready to work under heavy workloads and tight deadlines

  • You have a very good command of the Microsoft Office suite (PowerPoint, Excel) and/or Google Workspace

What we offer:


- Annual bonus based on your performance and company results.
- Long term discretionary incentive plan based on Allegro.eu shares (restricted stock units).
- A great learning opportunity, working with people coming from a lot of experience in top tier strategy consulting and e-commerce space.
- Well-located offices (with e.g., fully equipped kitchens, bicycle parking, terraces full of greenery) and excellent work tools (e.g., raised desks, ergonomic chairs, interactive conference rooms).
- A wide selection of fringe benefits in a cafeteria plan - you choose what you like (e.g., medical, sports or lunch packages, insurance, purchase vouchers).
- English classes that we pay for related to the specific nature of your job.
- A training budget, inter-team tourism and an internal learning platform where you will find multiple trainings.
- An additional day off for volunteering, which you can use alone, with a team, or with a larger group of people connected by a common goal.
- Social events for Allegro people - Spin Kilometers, Family Day, Fat Thursday, and many other occasions we enjoy.

And that's just the beginning! You can read more about the benefits here

#goodtobehere means that:
- You will shape the future of e-commerce - creating innovative, pioneering solutions that set new market standards. We have over 21 million active buyers across 6 countries and collaborate with more than 164k Partners.
- You will join a team you can always count on - we have on board top-class specialists who have sharing knowledge, experience, and best practices in their DNA. Want to get to know them better? Listen to the Allegro Podcast
- You will be part of a team that always aims to stay one step ahead of the market - we act quickly, dynamically, and at the highest level, because only then we can genuinely shape the future of e-commerce.
- You will build your own development path - with access to diverse business areas, large-scale international projects, internal mobility, inter-team tourism, and regular feedback from your manager, you will drive your growth.
- You will see that mistakes are opportunities to learn - we believe that no matter how well we execute, we can always get better.

Send us your CV and… see you at Allegro!
Allegro

About Allegro

Allegro is the most popular shopping platform in Poland and the largest e-commerce platform of European origin.

We operate a marketplace model which means that customers can buy whatever they need from over 135,000 merchants, who can list an unlimited number of offers on our platform.

We offer products in all key categories including Automotive, Fashion, Home&Garden, Electronics, Books and Collectibles, Kids or Health and Beauty. Each month, 22 million customers visit our platform, which is equivalent to almost 80% of all Internet users in Poland. They can choose from over 250m offers at the most attractive prices with maximum convenience including fast and free deliveries under the Allegro Smart! programme, modern financial services (Allegro Pay), as well as Poland’s widest 50k pickup points network.

In 2019 we celebrated the 20th anniversary of Allegro in Poland.

For over two decades, we have been serving consumers and promoting the idea of entrepreneurship in one of the most innovative areas of the economy. We have come a long way from an auction site for private individuals looking for a modern alternative to their local flea market. Today, we are a vibrant international marketplace platform for professional sellers and a must-have sales channel for top international brands and retailers.

We currently employ more than 7000 employees and each of us ranks among the best experts in their field. Whether it’s in Technology, Customer Experience, Commerce, Delivery Experience or many other teams, we’re all proud to say that Allegro employs the best people on the market and all of us are ready to admit that it’s #goodtobehere.

ESG Report 2022: https://allegro.pl/zobacz/esg

Career at Allegro: https://jobs.allegro.eu/ Allegro Tech: https://allegro.tech/

Brand Journal: magazyn.allegro.pl

Support & help: pomoc.allegro.pl // facebook.com/allegro

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Poznań, PL
Year Founded
1999
Website
allegro.pl
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