We are seeking dynamic individuals to join our FastDrop Operations Team. This role focuses on ensuring the seamless execution of last-mile delivery services, with a direct impact on supply chain efficiency, operational excellence, and service quality.
As part of the operational core of FastDrop, you will be responsible for planning, coordinating, and monitoring daily functions, contributing to the delivery of outstanding service standards.
Responsibilities
Coordinate and oversee supply chain operations specific to last-mile delivery.
Monitor schedule adherence and ensure timely completion of last-mile orders in collaboration with the team.
Utilise, manage, and monitor the eCabs FastDrop platform and related systems for operational efficiency.
Collaborate with a small, focused team of Last Mile Specialists.
Assist in drafting and delivering reports as requested by management.
Liaise with other units to ensure the highest level of service delivery.
Plan and optimise routes for last-mile deliveries.
Provide operational feedback, platform improvement suggestions, and recommendations to the FastDrop team.
Ability to work independently with minimal supervision, perform well under pressure, and manage multiple processes effectively.
Excellent communication and interpersonal skills.
Quick thinker with problem-solving capabilities.
IT savvy with a strong understanding of operational platforms and tools.
High emotional intelligence; calm, composed, and able to handle challenging situations professionally.
Willingness to work on a shift basis, including weekends.
Fluency in Maltese, English, and preferably Italian.
Prior experience in land transport logistics will be considered an asset.
At eCabs, we cater to all your mobility needs with a host of exceptional services and benefits:
ASAP and Pre-Bookings Accepted: Whether you require an immediate ride or want to plan ahead, we've got you covered. Our efficient system accepts both Asap and pre-booked rides, providing you with the flexibility and convenience you deserve.
Free Flight Monitoring: We understand the importance of punctuality, especially when it comes to catching flights. Rest assured, our team offers complimentary flight monitoring to ensure timely pickups and drop-offs at the airport.
Wide Range of Vehicles: From Regular vehicles to Executive and Luxury options, we have an extensive fleet that caters to every preference and occasion. Enjoy your journey in style and comfort with our diverse selection.
Corporate Accounts: For businesses seeking a reliable travel partner, eCabs offers the convenience of corporate accounts. Streamline your travel expenses and gain access to exclusive benefits.
Corporate Platform: Our innovative Business Suite concierge platform offers convenience and control. You’ll be able to Easily create and manage bookings, Keep track of your bookings in real-time for better efficiency, place mark ups & More.
Monthly Invoicing: Say goodbye to the hassle of individual payments. With eCabs, you'll receive monthly invoices for all your rides, simplifying your expense management process.
24/7 Professional Contact Centre Team: Our dedicated Contact Centre Team is available around the clock to address your queries, assist with bookings, and ensure a smooth travel experience at any hour.
VAT Reclaim: As the only mobility company in Malta that allows you to claim back the VAT paid, we prioritize making your travel both economical and enjoyable.
Liability Insurance: Your safety is our top priority. With a maximum liability insurance coverage of up to 6 million euros per incident, you can have peace of mind knowing you are in safe hands.
