Job Description

About the Role

The Landlord Account Reconciliation (LAR) Analyst is part of a customer service-oriented team responsible for facilitating lease-related payments for retail and non-retail locations globally. The primary customers are retail and non-retail landlords for Gap Inc. The role involves organizing and managing paper and system records, including invoices, YE occupancy audits, and co-tenancy records. The LAR Analyst works closely with internal teams such as Real Estate Law,
Accounts Payable, Property Tax, and Revenue Accounting to ensure all lease-related payments are properly and timely processed.

What You'll Do

• Supporting YE occupancy audit workload
• Oversee the Other Store Expense (OSE) invoice process for landlords and third-party store expenses.
• Maintain audit records in Tririga/Costar and internal databases for tracking and reporting.
• Independently resolve ad-hoc and complex research requests.
• Upload invoice details for workload management and accrual purposes, including financial impacts up to $2M per transaction.
• Upload invoices in TELMS imaging and tracking database (approx. 12K transactions/year).
• Collaborate with Manager on invoice accruals and payment resolution, including utility and escrow payments.
• Support Supervisor on Co-Tenant audits, including Key Store, Large Co-Tenant, and New Store Audits.
• Support Cass with inquires related to store metered utility invoices
• Interpret and apply co-tenancy lease language to audits and escalate failures for financial benefit documentation.
• Analyze and process escrow payments and adjustments; escalate unusual or high-value transactions.
• Participate in projects and special assignments across the Real Estate organization, supporting teams as needed.
• Provide insights and feedback for process improvement.
• Ability to adapt when necessary to work extended hours (including weekends) based on business needs

Who You Are

• Basic accounting skills and familiarity with month-end close processes.
• Experience with large-scale ERP or similar payment/data tracking systems.
• Analytical skills to understand trends, work drivers, and identify opportunities.
• Productivity and process excellence mindset; ability to understand and improve process maps.
• External perspective to leverage trends in the retail finance industry.
• Strong communication and interpersonal skills; ability to work independently and escalate appropriately.
• Introductory analytical skills in Excel/Access and other business systems.
• Legal (lease) understanding, financial and some accounting background.
• Ability to interface with third-party companies and landlords.
• College degree required
• 3+ years of work experience in finance or accounting
• Some travel required