Job Description

Do you like to make people dream and shine? Do you live in Madrid? Are you passionate about languages, cultures, and travel? Would you like to share your experiences abroad with others and advise them?

A new professional challenge awaits you at ESL!

ESL Languages is the leading European study abroad agency. We have been organizing language courses abroad throughout the world since 1996. Our presence is international, with more than 35 sales offices across Europe.

Beyond linguistic, cultural, and geographical borders, more than 25 thousand students every year make the choice to book with ESL and make their goal of learning a language and discovering the world a reality.

ESL received many industry accolades over the years. We entered into the eternal Hall of Fame as Best European Study Abroad Agency in Europe in 2016 after winning 5 times in 6 consecutive years. This prestigious ST award is based on the votes of thousands of language schools around the world and rewards the quality counseling and high service provided by all of the ESL staff.

In 2019, ESL became part of the Kaplan Languages Group, one of the largest global chains of English language schools. ESL continues to work as an independent agency within the KLG group.

Your mission will be to develop the sales of education programs for clients residing in Spain by means of written price quotes, phone calls and personalised interviews.

Main tasks:

• Advising clients and selling personalized language stays (mainly via telephone, email or in person)
• Analyzing and addressing clients’ demands, depending on their needs
• Providing clients with written quotes in person, via telephone or via email
• Ensuring regular follow-up with clients (via telephone, via email)

Qualifications

Your professional skills:

• You possess interpersonal and communication skills
• You are able to work in an autonomous and organised manner, with a high sense of responsibility
• You are a Spanish C2 speaker and have a very good level of English (at least level B2), any other language is a bonus

Your personal skills:

• You have a smart appearance
• You are available and flexible, with a good team spirit
• You possess a good knowledge of geography
• You have experience and a taste for travelling

Preferred:

• Previous experience in a sales position, ideally in a travel agency

Additional Information

What we offer you:

• The opportunity to develop your skills in an international environment, in the exciting field of language travel
• A dynamic work atmosphere
• An environment where corporate ethics and sustainable development matter
• Languages courses abroad for free
• Private medical insurance discount
• Competitive salary
• Ticket restaurant
• Place of work: Madrid
• Start date: 01/10/2025
• Type of contract: Permanent
• Activity rate: Full-time

If you fit the profile and are interested in this position, please send us your application file in English (résumé) along with a cover letter. Please note that only applications received through our online platform will be informed of the status of their application.

Diversity and inclusion are important to us, and we’re constantly working to improve these aspects. At KLG and all our brands, we don’t just accept our differences, we fully support and celebrate them.

We’re committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, or gender identity or expression. We strive to be an equal-opportunity workplace.