Job Description

Are you results-driven and passionate about selling experiences that inspire people to dream?

Do you live in Bologna or nearby? Do you have strong commercial energy, a consultative mindset, and a genuine passion for travel, languages, and international cultures?

If you’re motivated by understanding customer needs, building tailored solutions, and successfully closing sales, you might be exactly who we’re looking for.

At ESL, a real sales challenge is waiting for you.

Every year, more than 25,000 students choose to travel with us. Your mission will be to guide them from the first inquiry to the final decision, turning their interest into a real, life-changing experience.

In this role, you will be responsible for:

• Managing leads and sales opportunities
• Understanding customer needs and proposing tailored solutions
• Guiding clients throughout the entire decision-making process
• Achieving and exceeding sales targets

Here, you don’t just sell trips — you sell personal growth experiences.

You will work in a dynamic, performance-driven environment, supported by a strong and recognized brand:

• ESL has been awarded Best European Study Travel Agency 5 times in 6 years
• Since 2016, we have been part of the sector’s prestigious Hall of Fame
• Our quality is certified by partner schools worldwide

Who are we looking for?

A commercially minded, driven individual who can build strong relationships while delivering tangible results.

👉 If you want to challenge your sales skills in an international and high-potential environment, ESL is your next step.

Your mission

Your mission will be to drive sales of study abroad programs for clients based in Italy through written quotations, phone calls, and personalized consultations.

Key responsibilities

• Advising clients and selling tailored language travel programs (mainly via phone, email, and in person)
• Analyzing and responding to client inquiries based on their specific needs
• Preparing and presenting written quotations via in-person meetings, phone, email, and WhatsApp
• Ensuring consistent and proactive follow-up with clients (via phone, email, and WhatsApp)

Qualifications

Your professional skills

• You have excellent communication skills and know how to quickly build trust with clients
• You are results-driven and able to manage your own pipeline independently, effectively prioritizing your activities
• You are comfortable negotiating, presenting solutions, and guiding clients toward the final decision
• You are fluent in Italian (C1/C2) and have a strong command of English (min. B2); any additional language is a plus

Your mindset and energy

• Polished, professional, and credible: you convey confidence and quality in every interaction
• Flexible, proactive, and a strong team player
• Curious about the world, with solid geographical knowledge that enhances your consultative approach
• Passionate about travel and able to turn your experiences into effective sales drivers

What sets you apart

• Previous sales experience, ideally in travel, services, or a consultative environment
• Ability to work with targets and sales KPIs while maintaining a high-quality customer relationship

Additional Information

What we offer

• The opportunity to develop your skills in the exciting field of language travel
• A dynamic working environment
• A company culture where ethics and values truly matter
• Meal vouchers
• Work location: Bologna (Italy), on-site at the ESL office
• Start date: As soon as possible
• Reference: ESL_LTC
• Contract type: 6-month contract (with the possibility of a permanent position)
• Working hours: Full-time

Diversity and inclusion are important to us, and we are continuously working to improve them. We don’t just accept our differences — we actively support and celebrate them. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, or gender identity or expression. We strive to maintain a truly fair and inclusive workplace.