Job Description

About HireRight

HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

The Call Team Researcher role is fundamental to the Service Delivery model of HireRight. Following processes set out in the SOPs, Researchers verify information provided by Candidates and input the outcome of their work into a client-facing report. Researchers are expected to follow processes in a professional and timely manner, adhering to guidelines from their Supervisors regarding required productivity and quality standards. This role covers both entry-level and experienced Researchers and includes verifications conducted in English and Hebrew, with Hebrew proficiency being a mandatory requirement for this position.

Responsibilities

• You will be responsible for verifying educational and employment backgrounds of candidates in dedicated countries for our clients. You will use English and Hebrew daily.
• You will be making telephone calls, writing emails, and using our systems as well as conducting database checks to verify details and prepare reports.
• You will also be supporting other areas of the business with translation of various documents.

Qualifications

• Very good command of English and Hebrew
• No prior experience required
• Excellent written and oral communication skills
• Excellent organizational skills and attention to detail
• Strong computer skills, including online research, MS Office, and other applications
• Ability to work in a fast-paced environment
• Keen to learn
• Team player with ability to use initiative
• Service-oriented attitude

What do we offer

Please submit resume/CV in English.

All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.