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Job Responsibilities:
As a Language Quality Manager within the Welo Data dedicated workforce, you will support a key client by ensuring that localized content meets the highest linguistic, cultural, and quality standards. This role operates as part of a client-aligned, long-term engagement model, working closely with both client stakeholders and internal Welo Data teams.
You will collaborate with internal and external partners to oversee translation quality across multiple content types. The role requires the ability to work autonomously in a fast-paced, client-driven environment, communicate effectively with both technical and non-technical stakeholders, and continuously adapt to evolving tools, workflows, and client requirements.
• Own the linguistic quality (language, tone, cultural appropriateness) of all localized content delivered for the assigned client under the Welo Data dedicated workforce model.
• Act as a client-facing quality partner, aligning linguistic quality outcomes with client brand, voice, and product expectations.
• Define, develop, and maintain linguistic assets (glossaries, style guides, terminology databases) aligned with client standards.
• Perform Localization Quality Assurance (LQA) activities including testing, issue logging, triage, and resolution.
• Partner with Localization Project Managers and engineering teams to prioritize and escalate issues.
• Track critical issues and provide regular status updates.
• Review translated content across product, marketing, sales, and communications materials.
• Consolidate and deliver linguistic feedback to external translators and vendors.
• Educate translators on client-specific tone, style, and quality requirements.
• Maintain and report on quality metrics for third-party translation resources.
• Address localization questions from internal teams and client stakeholders.
• Support urgent or ad hoc translation and review requests when required.
• Provide quality feedback during and after live product launches.
• BA/BS in Linguistics, Translation, or a related discipline.
• Minimum of 4 years of experience in translation, editing, or linguistic review.
• Native-level fluency in the target language(s).
• Experience with CAT tools.
• Strong cultural awareness and ability to apply local market insights.
• Experience using Jira or similar bug-tracking tools.
• Excellent written and verbal communication skills.
• Strong attention to detail and quality focus.
• Ability to manage multiple priorities independently.
Additional Job Details:
• Familiarity with client products and platforms (e.g., SaaS or technology products).
• Fluency in additional languages is a plus.
• Understanding of Agile frameworks.
• Knowledge of the software development lifecycle.
For over 25 years, Welocalize has helped some of the world's largest organizations improve customer engagement through the power of localized content. Since our founding in 1997, we've been a leader in applying innovative technology and adopting AI to deliver the highest quality translations quickly, efficiently, and at scale. Our proven track record showcases tangible business outcomes, including higher marketing conversion rates, regulatory compliance, increased customer satisfaction and retention, intellectual property protection, higher adoption rates, and improved data with enhanced models.
At the heart of our innovation is OPAL, our advanced Service Delivery Platform, ensuring every translation is fast, effortless, and impeccably accurate. This technology, combined with our extensive network of over 250,000 linguistic experts in more than 250 languages, allows us to deliver multilingual content transformation services that are unmatched in quality and relevance.
Our global team of industry specialists is dedicated to enabling your teams to achieve global business outcomes. From translation and localization to NLP-enabled machine learning training data, and data annotation, we blend cutting-edge technology with human insight across every project.
