World Travel Holdings

Land Supplier Relations Specialist

World Travel Holdings  •  $50k - $55k/yr  •  Florida (Onsite)  •  4 days ago
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Job Description

World Travel Holdings is seeking a Land Supplier Relations Specialist for the B2B Division--- Dream Vacations and CruiseOne located in Fort Lauderdale, FL. The Land Supplier Relations Specialist partners closely with the Director of Land Strategy & Performance to strengthen and expand supplier relationships, enhance land product performance, and increase supplier engagement across the franchise network. This role collaborates cross-functionally with internal teams and regularly engages with franchisees and suppliers to assess needs, respond to inquiries, and identify growth opportunities. The ideal candidate brings strong organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

About the Company

World Travel Holdings, headquartered in Fort Lauderdale, FL, is the nation’s largest cruise agency and an award‑winning leisure travel company with nearly 40 travel brands. Through owned brands and private‑label partnerships, we sell cruises, villas, resort day passes, and luxury travel services. With a top-rated franchise, a UK cruise division, and a strong commitment to employee engagement and remote work, World Travel Holdings offers a people-focused culture. Learn more: WorldTravelHoldings.com

Responsibilities

  • Serve as the primary point of contact for assigned hotel partners and preferred land suppliers
  • Respond to new relationship inquiries from suppliers, agents, PR partners, and internal stakeholders
  • Act as the first point of contact for supplier-related escalations, ensuring timely resolution or appropriate routing
  • Monitor and manage the Land Product inbox, triaging and distributing inquiries efficiently
  • Support the coordination and communication of FAM trips and related initiatives
  • Build working knowledge of key land booking platforms (e.g., ALGV, VAX, SNAP, Cruise Control)
  • Develop familiarity with Dream Vacations programs, tools, and marketing resources
  • Assist with supplier-related group programs and systems
  • Maintain the team’s master calendar, including events, webinars, FAMs, and industry opportunities
  • Coordinate and administer land incentive programs, including tracking performance, managing communications, and conducting follow-ups
  • Support development of presentations, webinars, supplier communications, and agent responses
  • Contribute to the execution of land product initiatives, projects, and resources
  • Partner with Community Engagement to increase visibility and engagement of land offerings

Qualifications

  • Bachelor’s degree or equivalent experience
  • Strong verbal and written communication skills
  • Ability to build relationships and engage effectively with internal teams, agents, and suppliers
  • Proficiency in Microsoft Office (Word, Excel, Outlook)
  • Strong organizational skills and attention to detail
  • Ability to manage multiple priorities and meet deadlines independently
  • Problem-solving mindset with a collaborative approach
  • Travel industry experience preferred

Compensations & BenefitsEstimated Pay Range: $50,000-$55,000 Benefits Overview:

  • Comprehensive medical, dental, and vision coverage
  • Company-paid life and disability insurance
  • 401(k) with discretionary company match
  • Paid time off and holidays
  • Travel discounts and employee perks
  • Employee Assistance Program (EAP)
  • Professional development and learning opportunities

EEO Statement

World Travel Holdings is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to any status protected by applicable law.

World Travel Holdings

About World Travel Holdings

World Travel Holdings specializes in selling dream vacations to millions of customers and is one of the nation’s largest distributors of cruises.

Our team is known for putting our customers first and delivering a remarkable experience with every interaction. Many of our employees refer to World Travel Holdings as a family and embrace our Core Values of Passion, Pride, Teamwork and Velocity. In fact, we have been named Achievers “50 Most Engaged Workplaces"​ since 2011.

More than 80% of our employees work from home and we are consistently recognized as an industry leader in remote employment. That is why FlexJobs named us in its Top 100 Companies for Remote Jobs for three consecutive years.

We are also privileged to have received prestigious awards and top honors from the largest cruise lines including Carnival, Royal Caribbean, Norwegian and Celebrity, just to name a few. Our status as a powerhouse in the travel industry has also been acknowledged by leading publications such as Travel Weekly’s Power List every year since 2007, and the Gold Travvy for Best Large Retail Agency by TravAllianceMedia. We have acquired these by the success we have had in owning and operating more than 17 brands like CruisesOnly, Cheap Cruises, LuxuryCruise.com, Vacation Outlet and Resort for a Day.

The company markets and sells vacations on behalf of its more than 18 partner brands which are comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations — Priceline, BJ’s, Delta Airlines, Marriott, Hilton Grand Vacation Club and more.

We also operate Dream Vacations/CruiseOne, a top-rated travel agency franchise, and a villas division comprised of Villas of Distinction, VillaRental.com and Jamaica Villas by Linda Smith.

Offices in Wakefield, Mass.; Ft. Lauderdale, Fla.; and Chorley, England.

Industry
Travel & Hospitality
Company Size
501-1,000 employees
Headquarters
Wakefield, MA
Year Founded
2005
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