Job Description

Land Mobile Radio (LMR) Technician – Motorola Systems

Location: Glynco, GA (Hybrid – 2+ days onsite; more during surge)

Salary: $70,000 – $80,000 Based on Experience and Technical Interview

Citizenship: U.S. Citizen (Required)

Clearance: Not Required

Why This Role Matters

We are seeking a hands-on LMR Technician to support mission-critical radio communications systems in a federal environment.

This role is essential to ensuring:

• Reliable communications
• Rapid troubleshooting and repair
• Continuous operational readiness

You will be the on-site Motorola SME, supporting both infrastructure and subscriber equipment.

Position Overview

This is a field-focused, technical role requiring deep experience with:

• Motorola Land Mobile Radio systems
• Codeplug (Co-Plug) development
• RF system troubleshooting and maintenance

You'll work directly with end users and technical teams to ensure systems are fully operational, secure, and compliant.

Required Qualifications

Experience

• 5+ years of hands-on experience with:
• Proven experience:

Technical Skills

• Strong knowledge of:
• Experience with:
• Familiarity with:

Core Competencies

• Strong troubleshooting and problem-solving skills
• Ability to work independently in field environments
• Excellent communication and customer service skills
• Ability to respond quickly in urgent situations

Education

• Bachelor's degree in IT or related field (or equivalent experience)

Preferred Qualifications

• Motorola certifications
• Certified Telecom Network Specialist (CTNS)
• Experience supporting:
• Familiarity with:

What You'll Be Doing

LMR System Support & Operations

• Serve as the primary Motorola LMR technician on-site
• Support:
• Provide daily troubleshooting and technical support

Installation & Maintenance

• Install and maintain:
• Perform preventative maintenance and system health checks

Programming & Configuration

• Build and maintain Motorola Co-Plugs (codeplugs)
• Program radios and update firmware/software
• Configure systems for operational and security requirements

Diagnostics & Troubleshooting

• Troubleshoot:
• Diagnose RF and system performance issues
• Support emergency response within 2 hours when required

Customer & Team Collaboration

• Interface directly with end users to resolve issues
• Communicate with Government LMR Manager
• Collaborate with:

Documentation & Compliance

• Maintain service logs and technical documentation
• Ensure compliance with:

Work Conditions

• Hybrid role (minimum 2 days onsite; more during surge)
• Must be available for rapid response (within 2 hours)
• Fieldwork and physical installation tasks required

What Will NOT Be a Fit

• IT generalists without LMR experience
• Telecom candidates without Motorola experience
• Candidates without Co-Plug experience
• Desk-only or remote-only candidates

What Success Looks Like

• Reliable, fully operational LMR systems
• Fast and effective troubleshooting and repair
• Accurate and efficient radio programming
• Strong customer satisfaction and communication
• Minimal system downtime

Summary

This is a hands-on, mission-critical role for an experienced LMR technician who understands the importance of reliable communication systems.

We are looking for a Motorola-focused professional who can install, troubleshoot, and maintain complex radio systems with confidence and precision.

Benefits Overview

Full-time employees are offered a comprehensive and competitive benefits package, including:

• Paid vacation, sick leave, and holidays
• Medical, dental, and vision health insurance
• Life insurance coverage
• Short- and long-term disability insurance
• 401(k) retirement plan with company match and immediate vesting
• Military leave
• Training and professional development opportunities
• Tuition reimbursement
• Employee wellness program
• Commuter benefits
• And more

Equal Employment Opportunity (EEO) Statement

Fathom Management, Inc. is committed to providing equal employment opportunities to all employees and applicants. All employment decisions-including recruiting, hiring, training, promotion, compensation, benefits, and termination-are made without regard to race, color, religion, creed, national origin, sex, age, marital status, sexual orientation, gender identity, citizenship status, veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.