Job Description

AEROFLOW HEALTH - Aeroflow Health is taking the home health products and equipment industry by storm. We have created a better way of doing business that prioritizes our customers, our community, and our coworkers. Whether you are looking for a place from which to launch your career - or a stable, ethical company in which to advance you will not find an organization better equipped to help you meet your professional goals than Aeroflow Health.

LOCATION: Remote

SHIFT: While schedules are set monthly, this role requires regular evening and weekend availability each week.

THE OPPORTUNITY

Within Aeroflow, the Mom and Baby Education Provider Group is composed of over 50 providers who provide support for patients through group classes.

• Our patients are pregnant and postpartum mothers who have questions about and need support with lactation, pumping, baby care, birth prep, infant sleep, nutrition, high risk situations, and perinatal mental health.
• Providing education and care through our virtual platform improves mothers’ and babies’ health outcomes, including increasing rates of breastfeeding, and enhances satisfaction in our patients’ mothering experiences.
• Joining our department allows you to play a role in preparing the next generation of parents in how to gently respond to and care for their babies.
• This is a work from home position, and you must be in your home state while working at all times.

WHAT YOU’LL DO

Be Patient-Focused

• Teach and facilitate classes on a broad range of topics in the pregnancy and postpartum period.
• See patients for one-on-one appointments while providing high quality, skilled clinical care.
• Chart visits and maintain accurate records according to payor requirements, per guidelines provided by Aeroflow.
• Support and advocate for the normal physiologic functions involved in the maternal-infant process.
• Provide patients evidence-based clinical information following the Academy of Breastfeeding Medicine Protocols and/or the Academy of Nutrition and Dietetics’ Code of Ethics.

Participate and Collaborate

• Attend team and departmental administrative and clinical meetings.
• Be a trusted resource and advocate for teamwork and strong working relationships.

Maintain Licenses and Certifications

• Enhance your professional development by participating in assigned clinical courses, workshops, and exams and keeping apprised of current clinical literature.
• Keep your provider licenses and/or certifications and continuing education up-to-date.

HIPAA and Compliance

• Follow the company handbook and department manual policies.
• Maintain HIPAA confidentiality.
• Individual responsibility for knowledge of and compliance with laws, regulations, and policies.
• Compliance which is a condition of employment and is considered an element of job performance.

YOU MAY ALSO

Share your knowledge and expertise

• As requested by our content, marketing, or leadership teams:
• Assist with writing clinical documentation
• Lead and create team trainings
• Work on social media projects
• Moderate our Facebook group
• Engage in practice case study meetings
• Attend professional conferences on behalf of the company
• Other clinical and administrative duties as assigned.

SKILLS FOR SUCCESS

• Prior Experience: 2 + years Experience in lactation support (including internship, clinical rotation, or supervised practice) preferred. Ideal for newly certified CLCs seeking mentorship and growth within a clinical team.
• Communication: Proactively seek clarification in order to accurately and efficiently complete tasks and offer valuable insights while collaborating with positivity and enthusiasm; presentation skills including public speaking while advancing a slideshow online.
• Time Management: Proven ability to assess circumstances, problem solve, pivot activities as needed, and work both independently and in a team environment.
• Technological Agility: Proficiency using various video conferencing systems, including Zoom and Google Meets. Ability to navigate a windows based computer using the google suite of products; 50 WPM typing speed.
• Organizational Skills: Adeptness at prioritizing and managing multiple tasks effectively in a face-paced environment.
• Interpersonal Skills: Work effectively with other company employees and managers.

REQUIRED QUALIFICATIONS

Clinical Documentation

• Must have 2+ years of lactation support experience with current CLC or IBCLC certification (state licensure required where applicable)
• Must have or be willing to obtain CPR certification.
• Must be willing to obtain licensure in all states requested by Aeroflow; Aeroflow will assist financially and administratively with obtaining any new licenses and credentials.

Approved Work Environment:

• Must have strong internet speed for remote work - minimum 30 mbps upload speed for a wired connection or 45 mbps for a wireless connection.
• Must have a private, professional work environment with a door that closes that is available for use during work hours and is approved by management two weeks before patient-facing encounters.
• Must be able to work during all work hours in your home state (not another state or country).

Expertise:

• Stellar written and verbal communication.
• Google Suite, Microsoft Office and Zoom proficiency.

WHAT AEROFLOW OFFERS

Competitive pay; health plans with FSA or HSA options, dental, and vision insurance; optional life insurance; 401K with company match; 12 weeks of parental leave for birthing parent/4 weeks leave for non-birthing parent(s); additional parental benefits include fertility stipends, free diapers, and breast pump; paid holidays; PTO accrual from day one; employee assistance programs; and SO MUCH MORE!!

Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements:

• Family Forward Certified
• Great Place To Work Certified
• Inc. 5000 Best Place to Work Award Winner
• HME Excellence Award
• Sky High Growth Award

If you’ve been looking for an opportunity that will allow you to make an impact, and an

organization with unlimited growth potential, we want to hear from you!

Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.