Job Description

Job Responisbilities :

• Lead and manage the end-to-end employee transportation operation across multiple locations and shifts.
• Develop transportation plans based on workforce size, employee locations, shift patterns, and operational requirements.
• Manage transportation services for 2,000–3,000 employees, ensuring adequate capacity and reliable coverage.
• Plan and optimize routes, pickup points, schedules, and vehicle allocation to maximize efficiency and service quality.
• Source, evaluate, onboard, and manage transportation suppliers and vendors.
• Negotiate commercial terms, rates, contracts, and service agreements with transportation providers.
• Establish clear SLAs, KPIs, and performance standards for all transportation suppliers.
• Monitor supplier performance and ensure compliance with agreed service levels, taking corrective action when required.
• Track and analyze key transportation metrics including on-time performance, trip completion, vehicle utilization, coverage, complaints, and cost per trip/employee.
• Identify and implement opportunities for route optimization, capacity improvement, operational efficiency, and cost reduction.
• Develop and manage the transportation budget, ensuring effective cost control and resource utilization.
• Partner closely with Operations, HR, Finance, Facilities, and other stakeholders to ensure transportation plans support business needs.
• Manage transportation incidents, service disruptions, employee complaints, and emergency transportation requirements.
• Ensure all transportation providers comply with company policies, safety standards, legal requirements, and contractual obligations.
• Develop contingency and business continuity plans to minimize the impact of transportation disruptions.
• Drive continuous improvement initiatives to enhance service reliability, operational efficiency, employee experience, and cost effectiveness.
• Lead, coach, and develop the transportation team, ensuring clear accountability and strong operational execution.

Requirements :

• 5+ years of experience in Employee Transportation, Transportation, Fleet, Logistics, or a related field.
• Proven experience managing large-scale employee transportation operations across multiple locations.
• Experience managing transportation services for a large workforce, preferably 2,000+ employees.
• Strong experience in vendor sourcing, supplier management, negotiation, and contract management.
• Strong knowledge of route planning, transportation operations, capacity planning, and fleet utilization.
• Proven experience in budget management and transportation cost optimization.
• Strong analytical and problem-solving skills with the ability to make data-driven decisions.
• Excellent negotiation, communication, and stakeholder management skills.
• Strong leadership skills with experience managing and developing teams.