Job Description

Labour Planning Officer – Acacia Ridge Terminal

• 12-Month casual role| Rotating Dayshift Roster | Full Training Provided
• Acacia Ridge (Brisbane) location!
• Leverage your rostering, planning, scheduling, or service delivery background.

Every day we transport millions of tonnes of critical freight across the country. Based at our key Acacia Ridge terminal, this role sits at the heart of a high-volume, fast-paced operation. We’re looking for a detail-oriented, safety-focused Planning Officer to support real-time service delivery and keep our network running safely and efficiently.

What You’ll Do

• Plan and allocate train crew to services in line with rosters and operational requirements across a high-volume terminal
• Monitor real-time network and terminal performance, responding quickly to service disruptions
• Manage incidents and operational changes to minimise impact on customers and network flow
• Update and maintain labour and safety management systems with accurate, time-critical data
• Communicate critical operational updates to internal teams and external stakeholders
• Collaborate closely with service delivery, terminal operations, maintenance, and network teams
• Ensure compliance with safety protocols while supporting crew welfare

What You’ll Bring

• Strong problem-solving skills and ability to make decisions under pressure in a live operational environment
• Excellent communication – clear, concise, and confident across multiple stakeholders
• Collaborative team player who thrives in a fast-paced, operational setting
• Strong Microsoft Office and computer skills
• Exposure to transport, logistics, rail, or large-scale operations is highly regarded
• Flexibility to work a rotating dayshift roster, including weekends and public holidays

Why Join Us?

• Be part of one of Australia’s busiest freight terminals
• Gain hands-on experience in real-time rail operations
• Work in a dynamic, high-impact environment where no two days are the same
• Opportunity to develop skills for future permanent roles
• Join a team that prioritises safety, performance, and collaboration

We live by our Values: Make it Simple, Share More, Kindness, Gratitude, Curiosity, and Own It – helping us build strong connections and do our best work every day.

Safely Every Day — That’s Our Promise.

We welcome applicants from all backgrounds and offer reasonable adjustments throughout the recruitment process.

Pacific National acknowledges the Traditional Custodians of the land on which we work, live and rail.

Like to know more about Pacific National?

Head to our website to find out more: Join Our Team | Careers & Culture at Pacific National