Job Description

Mission

Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.

In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

The Laboratory Technologist is responsible for delivering accurate, timely, and compliant clinical laboratory testing within Neko Health’s on‑site New York clinics. This role executes day‑to‑day laboratory operations, including specimen processing, testing, quality control, and documentation, while supporting instrument performance and maintaining inspection‑ready standards in accordance with CLIA, CMS, and New York State requirements.

The Laboratory Technologist works closely with the Clinical Lab Technologist Supervisor and clinic teams to ensure laboratory testing reliably supports Neko Health’s preventative care model.

What You’ll Deliver in the First 6–12 Months

• Perform moderate‑ and high‑complexity clinical laboratory testing in accordance with approved SOPs and applicable regulatory requirements (including CLIA, CAP, and state requirements)

• Prepare, process, analyze, review, and verify patient specimens and test results with accurate documentation, traceability, and timely escalation of abnormal findings or technical issues

• Operate, maintain, and troubleshoot laboratory instrumentation; complete required daily, weekly, and monthly operational checks, quality control activities, and basic reagent management

• Review quality control data, identify trends, deviations, or non‑conformances, and escalate quality risks as appropriate

• Follow all laboratory SOPs, safety protocols, and infection control standards while maintaining inspection‑ready documentation

• Participate in proficiency testing, audits, inspections, and continuous quality and process improvement initiatives

• Collaborate closely with clinical, operations, and technical teams to support efficient workflows and reliable laboratory operations

• Provide informal guidance and knowledge sharing to peers as needed (without formal supervisory responsibility)

Qualifications

• Minimum of 2 years of clinical laboratory experience in a moderate to high-complexity clinical laboratory setting

• Active Medical Technologist / Clinical Laboratory Technologist license (generalist) in New York State

• ASCP certification (or equivalent), preferred

• Hands‑on experience performing clinical chemistry and immunology clinical testing.

• Experience with Abbott Alinity system is preferred.

• Strong understanding of laboratory SOPs, quality systems, and regulatory requirements

• High attention to detail with consistent adherence to standardized procedures

About titles at Neko

We use a simplified internal title framework that prioritises clarity over hierarchy, so internal titles may differ from market‑facing role titles. Scope, impact and level of the role are fully aligned and will be clearly discussed throughout the process.

Hiring Process

Candidates progress from application and structured screening through thoughtfully designed interviews culminating in a formal offer and final pre-employment checks before joining the team.

Equal Opportunity & Inclusion Statement

Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.