Job Description

At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.

As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.

UC Health is committed to providing an inclusive, equitable and diverse place of employment.

The Lab Technician collects specimens by venipuncture, skin puncture or other special collection technique; receives specimens (accessions) into LIS and performs pre-analytic processing of specimens.

PATIENT POPULATION - (CLINICAL ONLY)

• Engages in population appropriate communication.
• Has knowledge of growth and development milestones and tasks.
• Gives clear instructions to patients/family regarding treatment.
• Involves family/guardian in the assessment, initial treatment and continuing care of the patient.
• Identifies any physical limitations of the patient and deploys intervention when necessary.
• Recognizes and responds appropriately to patients/families with behavioral health problems.
• Interprets population related data and plans care appropriately.
• Identifies and responds appropriately to different needs resulting from, unique psychological needs or those associated with religious/cultural norms.
• Performs treatments, administers medication or operates equipment safely.
• Recognizes and responds to signs/symptoms of abuse or neglect.

Collects Laboratory Specimens:

• Performs venipuncture, skin puncture or other special collection technique.
• Follows proper patient identification protocols.
• Follows established blood collection protocols.
• Demonstrates a high level of skill (minimal recollects, blood culture contamination rates, unable to collect, etc).
• Demonstrates excellent knowledge of blood collection fundamentals.
• Prioritizes workload to ensure specimen collection and transport to the laboratory is completed in a timely manner.
• Monitors Mobile Care Phlebotomy System & responds in a timely manner.
• Communicates the status of uncompleted collections appropriately.
• Cleans and stocks phlebotomy cart/tray at end of shift.
• Demonstrates excellent customer service.

Specimen Processing:

• Accessions specimens into Laboratory Information System (LIS).
• Ensures demographic information is accurate and complete.
• Ensures proper specimens are received.
• Enters specimen collection information as necessary.
• Confirms receipt of electronically ordered specimens (i.e. Transport List).
• Centrifugation, aliquoting, stabilizing for transport, measuring volume, assessing adequacy of specimens for testing, placing specimens on.
• Transport List for shipment to reference laboratories.
• Ensures that all specimens are accounted for at the end of shift.
• Delivers specimens to the various testing departments.
• Stores specimens into specimen retrieval database.
• Monitors Mobile Care Phlebotomy.
• Adjusts assignments as needed to ensure timely completion of pending orders.
• Monitors (LIS) for additional orders and retrieves samples as needed to ensure the completion of testing.

Performs Clerical and Miscellaneous Duties:

• Answers phone inquiries demonstrating RITE values.
• Cleans and stocks workstation at end of shift.
• Monitors Mobile Care Phlebotomy.
• Adjusts assignments as needed to ensure timely completion of pending orders and additional orders for testing.
• Trains associates/students in phlebotomy/processing tasks.

Safety:

• Follows safety policies and procedures in all phases of specimen collection, transportation and processing.
• Completes all mandatory competencies and training modules; performs regular review and compliance with all department and hospital policies and procedures; participates in staffing meetings.

Education: Minimum Required: High School Diploma or GED High school diploma or GED required and Formal Phlebotomy training program /externship.

Years of Experience: Phlebotomy experience is preferred.

Required Skills and Knowledge Knowledge of specimen requirements preferred; prefer familiarity with laboratory terminology, laboratory expected turnaround times; ability to read and comprehend written information required; keyboarding skills preferred; ability to effectively and efficiently perform a variety of job duties in a stressful, fast paced environment is required. Ability to provide effective customer service in accordance with hospital RITE values.

Licenses and Certifications Phlebotomy certification preferred.