Job Description

Jhpiego is an international, non-profit health organization affiliated with The Johns Hopkins University. For more than 50 years and in over 155 countries, Jhpiego has worked to prevent the needless deaths of women and their families. Jhpiego provides technical support to Ministries of Health across the globe in areas including HIV/AIDS, maternal and newborn health, family planning, health workforce development, cervical cancer prevention, malaria, and IPC/WASH. In Eswatini, Jhpiego is implementing the Reaching Impact Saturation and Epidemic Control (RISE) project. RISE is a multi-country project funded by the U.S. Government to save lives and improve health through integrated, evidence-based approaches to address urgent gaps in lifesaving services. RISE works across all levels of the health system to strengthen the HIV/TB epidemic response, to limit the spread of deadly disease outbreaks through Global Health Security (GHS) programming, and to reduce preventable morbidity and mortality through integrated maternal, newborn, and child health (MNCH), nutrition, tuberculosis (TB), and malaria services. Since 2019, RISE has supported programs in more than 25 countries across Africa, Asia, and Latin America.

Responsibilities

She/He will serve as the liaison between RISE and the Eswatini Health Laboratory Services on laboratory-related matters in supported facilities. The Laboratory and Supply Chain Advisor will work closely with Technical Advisors for Clinical Services to ensure result utilization (e.g., Viral Load, early infant diagnosis, CD4, TB, etc.) and improved coverage in supported facilities.

Key Responsibilities:

• Supports in overseeing all laboratory activities under RISE to ensure they meet required standards
• Contributes to and participates in the Lab Technical Working Group (TWG) and task forces (e.g., viral load).
• Provides technical assistance to strengthen identified weak program areas by developing policies, guidelines, and other key strategic documents.
• Conducts proactive consultative meetings with the Chief and Regional Technologists to discuss and address implementation issues.
• Collaborates closely with the lab lead partner.
• Participates in national-level quantification and forecasting exercises for pharmaceutical and laboratory commodities to ensure adequate supply in supported facilities.
• Collaborates with national stakeholders, including the Ministry of Health, to review and update quantification and forecasting methodologies, ensuring alignment with national guidelines and best practices.
• Supports HCWs in the supported facilities to monitor stock levels of pharmaceutical and laboratory commodities and provides early warning of potential stockouts to facilitate timely action by relevant stakeholders.
• Participates in Regional Health Management Team (RHMT) meetings, providing quarterly lab updates on key performance indicators (e.g., results turnaround time, national sample transport system, stock levels, internal and external quality assessment/proficiency testing).
• Reviews programmatic data (e.g., HIV, Viral Load, Early Infant Diagnosis, TB, CD4, advanced HIV disease, Cervical Cancer, etc.), identifies gaps and opportunities for improvement in implementing sites, and collaborates with Technical Advisors to implement strategies for improvement using the Quality Improvement (QI) approaches.
• Develops program evaluation strategies, methodologies, and indicators for monitoring diagnostic services (e.g., HIV, Viral Load, Early Infant Diagnosis, TB, CD4, advanced HIV disease, Cervical Cancer, etc.) in supported facilities and prioritizes interventions with high impact potential.
• Identifies and communicates technical issues negatively impacting project implementation.
• Provides technical support to RISE clinical teams and healthcare workers for diagnostic services provision and designs evidence-based program interventions.
• Utilizes SIMS and baseline quality assessment data to ensure evidence-based information is integrated into the planning and implementation of Point-of-Care testing in supported health facilities.
• Conducts "action reviews" to consistently monitor the quality and appropriateness of technical assistance provided to healthcare workers.
• Conducts regular onsite mentorship visits to healthcare workers on supply chain management laboratory issues, including Quality Assurance (QA), in all supported sites, and facilitates/ coordinates training for healthcare workers.
• Provides technical assistance to RISE-supported facilities in supply chain management, including stock monitoring, storage, and distribution of pharmaceutical and laboratory commodities.
• Collaborates with facility staff to forecast pharmaceutical and laboratory commodity needs, ensure accurate quantification, and minimize stockouts.
• Strengthens the capacity of facility staff in supply chain management through mentoring and on-the-job training.

Required Qualifications

• Bachelor’s Degree in laboratory sciences
• A Master’s Degree in Public Health is an added advantage
• Demonstrated expertise in providing technical assistance for supply chain management, laboratory tests, and laboratory programs;
• At least 4 years working in a laboratory setting in Eswatini
• Self-motivated, self-starter who can work independently and collaborate with multiple teams
• Good interpersonal skills are essential
• Strong written and verbal skills
• Strong analytical skills.
• Ability to effectively manage others and work as part of a team
• Ability and willingness to work during weekends and after hours
• Ability and willingness to undertake frequent in-country travel
• Fluency in English and SiSwati is required
• Computer literacy, including use of basic Microsoft packages (Word, Excel & PowerPoint) and statistical packages

Preferred Qualifications

Jhpiego offers competitive salaries and a comprehensive employee benefits package.

Please apply at www.jhpiego.org/careers

Applicants must submit a single document for upload to include: cover letter, resume, and references.

Deadline for applications is 25th August 2026.

For further information about Jhpiego, visit our website at www.jhpiego.org

Note: The successful candidate selected for this position will be subject to a pre-employment background investigation.

Jhpiego is an Affirmative Action/Equal Opportunity Employer

Jhpiego, a Johns Hopkins University affiliate, is an equal opportunity employer and does not discriminate on the basis of gender, marital status, pregnancy, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, other legally protected characteristics or any other occupationally irrelevant criteria. Jhpiego promotes Affirmative Action for minorities, women, individuals who are disabled, and veterans.

EEO is the Law

RECRUITMENT SCAMS & FRAUD WARNING

Jhpiego has become aware of scams involving false job offers. Please be advised:

• Recruiters will never ask for a fee during any stage of the recruitment process.
• All active jobs are advertised directly on our careers page.
• Official Jhpiego emails will always arrive from a @Jhpiego.org email address.
• Please report any suspicious communications to Info@jhpiego.org

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