Job Description

Laboratory Supervisor supporting the Redmond Campus
Salary range: $91,540 - $137,300/ year.

ST. CHARLES HEALTH SYSTEM

TITLE: Laboratory Supervisor (Redmond/Madras/Prineville)

REPORTS TO POSITION: Manager, Laboratory Northern Campuses

DEPARTMENT: Laboratory

DATE LAST REVIEWED: January 14, 2020

OUR VISION: Creating America’s healthiest community, together

OUR MISSION: In the spirit of love and compassion, better health, better care, better value

OUR VALUES: Accountability, Caring and Teamwork

DEPARTMENT SUMMARY: The laboratory departments provide many services to our multi-hospital organization and outreach community including: blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine.

The Laboratory Supervisor at St. Charles Health System – is a working supervisor that ensures and maintains service quality in all phases of testing in one or more Laboratories within the St. Charles Health System. This position is responsible for staffing and daily operations of the Laboratory. This position directly manages caregivers in the Laboratory.

ESSENTIAL FUNCTIONS AND DUTIES:

Actively and cooperatively participates as a member of the laboratory leadership team to maintain safe, efficient, and compliant SCHS operations and services.

Performs the duties and functions of a Medical Laboratory Scientist/Technologist. 60% Bench duties.

Monitors the accuracy, quality and timeliness of services provided in one or more technical disciplines. Ensure that services are performed and delivered in compliance with all regulatory, legal and organizational requirements.

Performs personnel supervisory functions, 40% Supervisory duties, including coaching, education, staff development, competency assessment and annual evaluations. Monitor, oversee and adjust staffing/scheduling to ensure safe and efficient Laboratory operations.

Works collaboratively with Director to create and manage quarterly budget for the assigned lab.

Assists with capital requests, workflow planning, and evaluation/analysis of new tests or instruments.

Responsible for coordinating new caregiver orientation, training and initial competency assessment.

Responsible for annual technical and phlebotomy competencies for staff. Ensuring all required records are updated and placed into personnel files in a timely manner.

Provides technical consultation, education, and decision support for technical staff, clinicians, clients and customers at assigned hospital.

Maintains and updates, when necessary, applicable procedures, quality system records and proficiency testing records.

Ensures instrument to instrument comparisons are performed, documented and reviewed in a timely fashion and linearity studies are performed as required by regulatory agencies and as indicated by QC.

Directs, coaches and monitors the performance of all direct reports, to develop and maintain a high performance team that meets organizational and Laboratory goals.

Monitors and ensure all direct reports are current with regulatory compliance and safety requirements. Implements and manages all organizational safety directives and goals.

Provides and oversees team’s delivery of customer service in a manner that promotes goodwill, is timely, efficient and accurate.

Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the health system’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all company investigations and proceedings.

Supports the vision, mission and values of the organization in all respects.

Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.

Provides and maintains a safe environment for caregivers, patients and guests.

May perform additional duties of similar complexity within the organization, as required or assigned.

EDUCATION

Required: Bachelor’s degree in related field required. Graduate of an approved school of MLS/MT in accordance with the ASCP is required.

Preferred: N/A

LICENSURE/CERTIFICATION/REGISTRATION

Required: Current Oregon drivers’ license required or the ability to obtain upon hire and the ability to meet SCHS driving requirements. Ability to travel to all SCHS worksites.

Current national certification or licensure at the Technologist/Scientist level by one or more of the following accredited credentialing agencies: ASCP, AMT, AAB, HEW and California Department of Health Services. Acceptable credentials: MLS (ASCP), MT (ASCP), BB (ASCP), H (ASCP), C (ASCP), M (ASCP), MB (ASCP), SBB (ASCP), SC (ASCP) , SM (ASCP), SI (ASCP), MT (AMT), MT (HEW), MT (AAB), CLS

Preferred: Experience with process improvement methodologies

EXPERIENCE

Required: Minimum two (2) years of experience as a laboratory generalist. Intermediate to advanced proficiency in Microsoft applications (Word, PowerPoint, Excel and Access), database management, document preparation and project presentations.

Preferred: Minimum one year of previous laboratory leadership preferred. Experience leading team meetings, dissemination of organizational information (e.g. QA, QC, Process Improvement.

PERSONAL PROTECTIVE EQUIPMENT

Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely.

PHYSICAL REQUIREMENTS:

Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level.

Frequently (50%): Sitting, keyboarding operation

Occasionally (25%): Standing and walking lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle

Rarely (10%): Bending, stooping/kneeling/crouching climbing stairs climbing ladder/step-stool (varies by area) , reaching overhead lifting/carrying/pushing or pulling 11-25 pounds.

Exposure to Elemental Factors

Rarely (10%): chemical solution

Blood-Borne Pathogen (BBP) Exposure Category

Risk for Exposure to BBP

Schedule Weekly Hours:

40

Caregiver Type:

Regular

Shift:

First Shift (United States of America)

Is Exempt Position?

Yes

Job Family:

SUPERVISOR

Scheduled Days of the Week:

Variable with Call

Shift Start & End Time:

Variable