Job Description

Laboratory Supervisor

Qualifications:

• Diploma in Chemistry / Chemical Engineering or similar fields (NQF 6)
• Bachelors Degree in Chemistry / Chemical Engineering or similar fields (NQF 7)

Experience:

Minimum:

• 3-5 years experience in laboratory operations within a manufacturing environment
• 1-2 years in a supervisory/management role

Laboratory Operations Testing & Reporting:

• Incoming product elemental/chemical testing and verification of product COCs as specified in the Laboratory Control Plan
• On-time testing, processing of data, and verification of records; easy retrieval of records as required
• Manufacturing in-process product sampling and testing as per defined work methods in the Laboratory Control Plan
• Management of 3rd party laboratory specialized testing
• Finished product audits, including battery performance testing/requalification for compliance to specified standards or as agreed by customers
• Representation/reporting of data in statistical format for ease of review and understanding
• Accuracy of test methods followed through observational audits
• On-time reporting of test results
• Input to Approved Supplier Scorecards
• Ongoing interaction with 3rd party laboratories to identify improvement opportunities and cost reductions
• Test results evaluated and distributed to relevant members
• Compliance to audit schedules
• Customer feedback and observational feedback

Compliance:

• Laboratory operating according to the requirements of ISO 17025
• Identifying and reporting risks or areas of concern to management within own department and area of responsibility
• Strict adherence to Health, Safety, Quality, and Environmental legislation to minimize risks, exposure, incidents, or damage
• Compliance with ISO 17025 through audits
• Identified risks reported to the manager
• Successful audits in Health & Safety, Environmental, and Quality

Customer Service:

• Maintaining effective working relationships with customers (internal and external) to render the highest quality of services
• Identifying and supporting collective problem-solving while demonstrating integrity in line with Company core values
• Positive customer feedback
• Team player, referenced in performance reviews

Staff Supervision:

• Skills matrix mapped and managed to promote development and versatility of skills
• Identifying laboratory objectives and conducting performance appraisals
• Up-to-date skills matrix with traceable competency records
• Minimum of 2 performance appraisal reviews conducted annually for personnel

Equipment & Budgets:

• Ensuring laboratory equipment is well maintained and serviced as required
• Contributing to the budget preparation process
• Promoting, monitoring, and communicating the effective, efficient, economical, and transparent use of financial and other resources
• Exploring opportunities to control and reduce costs
• Timely reporting of faulty equipment
• Budget input provided on time
• Monitoring of cost and expenditure minimizing waste
• Opportunities to control and reduce costs presented and implemented