Job Description

• Provide leadership and direction to a dynamic busy team
• Permanent full-time opportunity
• Offering salary starting from $93K base + super + salary packaging
• Located at Sydney Processing Centre in Alexandria, NSW

Discover life-giving possibilities

Lifeblood is more than just a job or a career, it’s an opportunity to be part of something that matters. As an organisation, our purpose is simple: life giving donations, for life changing outcomes. Together, we want to help you build a fulfilling career with Lifeblood.

About the role

We are currently seeking a Laboratory Sample Management Supervisor to join our NSW Transplantation & Immunogenetics Services (NTIS) team at our Sydney Processing Centre in Alexandria, NSW.

As a Supervisor, you will support the work we do to provide diagnostic laboratory testing for transplantation matching, identification of genes and antibodies affecting the immune response for tissue typing and investigations into leucocyte-related transfusion reactions.

The Supervisor position primarily performs the following:

• Effectively leading a small team of laboratory assistants involved in receipt and management of all samples through the Central Booking Office (CBO), assisting with operational support tasks and providing excellent customer service.
• Supervision and resourcing of CBO.
• Trouble shooting and issue resolution.
• Liaising with internal and external stakeholders, including contacting medical professionals and pathology laboratories to ensure appropriate testing is undertaken.
• Identifying opportunities for improvement and change initiatives.
• Ensuring adherence to quality requirements.
• Performance reviews

This full-time, Monday-to-Friday position is based in our Alexandria laboratory in Sydney. We are open to candidates from diverse professional backgrounds and are not seeking a strictly science-based profile. This role will appeal to a hands-on leader who is passionate about people management, enjoys guiding small teams, and finds genuine satisfaction in helping others grow and succeed.

Sound interesting? Here’s what we’re looking for:

• Tertiary qualification in a management or related discipline - this does not need to be science based.
• Good leadership ability to motivate and lead a small team.
• Demonstrated ability to coordinate the team to deliver day to day work requirements and resolve issues to ensure delivery of business outcomes.
• Proficient with computers and Microsoft office programs
• Experience in a pathology laboratory or similar clinical or healthcare setting, including medical reception, pharmaceutical, dental.
• Professional written and verbal communication skills.
• Demonstrated accuracy and attention to detail with excellent organisational skills.
• Understanding and use of quality systems in a regulated environment.
• Actively participates to resolve issues and provide recommendations.
• Previous experience with sample registration in a pathology or medical setting is desirable, including using a Laboratory Information Management System (LIMS) but not essential.

Benefits and Wellbeing

We place our employee's well-being at the forefront and express gratitude and care for one another. As an Australian Workplace Equality Index recognised employer and one of Australia’s menopause-friendly organisations, we celebrate diversity and support all our people.

In addition to being a part of an organisation that is the heartbeat of the nation, you will have access to the following:

• Ability to purchase additional annual leave
• Access to salary packaging with an option to package up to $15,900 for living expenses and $2,650 for meals and entertainment
• 14 weeks paid parental leave - no waiting period for either parent
• Our dedicated employee assistance program - Sonder that you can access 24/7 from an app on your phone
• Plus, many more!

Is Lifeblood your reason? Apply NOW!

We are a 2025 Circle Back Initiative Employer and commit to respond to every applicant. You’ll hear from us with an outcome after your application has been reviewed and assessed. For further details on this position, or if you require adjustments during any stage of the recruitment process, we encourage you to reach out to Svet on ssubotic@redcrossblood.org.au.

If you want to know more about our recruitment process or to check out our FAQ's, please click here

Please note: applications sent directly to this email address cannot be accepted

This vacancy is being managed directly by Lifeblood’s Talent Acquisition team. We won’t accept candidates from external recruitment agencies on this occasion.