Job Description

ABOUT YOU

As the Laboratory Manager EMC & Radio, you will be responsible for enabling and managing the workflow through your team to facilitate the progress of projects whilst liaising with key members both within the Laboratory and across the wider business, maintaining a collaborative approach which provides solutions and not ‘blockers’ and is supportive in nature.

Required skills and experience:

• IT proficient
• Strong numeracy skills with the knowledge of calculating and tabulating results
• Clear written and verbal communications skills with the ability to clearly convey processes, results and key messages and able to build rapport, quickly and effectively
• Excellent interpersonal skills with the ability to network and build strong relationships to collaborate with both Clients and members of the business to ensure that the business TQA promise is consistently met
• The ability to manage an operational team, including team leadership, leading a multi-technique, multi skilled team, budgeting and being effective at time managing personal and team workloads whilst working on multiple projects as required
• Have supervisory experience directly or indirectly for laboratory teams with the ability to transfer knowledge and skills through appropriate training workshops and 121 Coaching whilst maintaining guidance and support on a continuous basis
• Demonstrable experience within the electrical testing and certification sector
• Knowledge and application of safety procedures, laboratory performance and safety standards, handling chemicals, COSHH and enforcement of safety and quality systems
• Strong working knowledge of the electrical testing and certification Industry with excellent commercial understanding and natural business acumen which can be translated to understanding both internal and external factors, provide accurate timelines for projects and costings that are both profitable and aligned to Client requirements.
• Experience of working in or running an accredited laboratory under ISO 17025 or equivalent

• Electrical Engineering background to degree level or equivalent knowledge, at least five years’ experience working in a testing laboratory environment, operational management experience which included direct line management and P&L responsibilities

ABOUT THE OPPORTUNITY

As Laboratory Manager EMC & Radio, You will lead our testing engineering team based in Leatherhead, specialising in EMC and Radio product standards to support our clients across a range of sectors including consumer goods, industrial, medical, energy storage, transportation, and fire detection and alarm systems. The role requires experience of working in a laboratory environment and an understanding of the product testing and certification industry with the ability to manage a team and have solid experience of financial controls.

Key activities:

• Providing operational management and leadership to a team of up to 8 test engineers providing testing and certification services to customers in EMC and Radio testing.
• Plan and organise project workload for yourself and your team based upon business priorities and specific project deliverables
• Uphold and maintain all laboratory accreditations and ensure successful participation and completion of all associated audits
• To report daily, weekly and monthly financial and quality KPI’s to the Operations Manager and wider management team.
• Taking responsibility for maximizing staff utilization, the quality and timeliness of reports as well as financial planning within the team
• Providing review to ensure technical correctness, of all deliverables originating from the team. This may include letter reports, test reports and certificates
• Providing information on project content, timelines and schedule to the business for inclusion in proposals and quotations. To ensure that such programs are translated into the laboratory with maximum efficiency to ensure the requirements of the client are met
• To maintain an awareness of the progress of all work programs within the team and ensure clients and Intertek management are kept up to date with any changes
• Communicate effectively with staff at all levels; regularly with the Operations Manager, Operations Director, Head of Sales, Business Line Leader, Country Management and Global Business Line Leaders and clients where applicable, providing detailed project status updates
• Establish/maintain Development Training plans for all team members
• Own and drive the overall strategy for the EMC and Radio laboratory both growth and commercial

WHAT WE OFFER

Join Intertek and become part of our global network of inspiring and entrepreneurial colleagues. We are a global family that values diversity and we thrive working together with precision, pace, and passion. We are working to make the world Ever Better, ensuring the quality, safety and sustainability of products and services used by millions of people around the world.

• Competitive salary/benefits
• Development and career opportunities around the Globe
• Working in a highly motivated team and dynamic working environment

We are an Equal Opportunity Employer who do not discriminate against applicants. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex or national origin.

Intertek operates a preferred supplier arrangement, and we do not accept unsolicited approaches from agencies.