Job Description

Are you ready to take your skills to the next level and make a real impact?

IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

Global Operations: Ensuring excellence in execution—from request to receipt—delivering quality, safety, and efficiency across the bioscience’s organization.

The role is based on Rochester, NY (On- site role). Be part of a creative, solution-oriented team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

Where You’ll Make a Difference

• Coordinate end-to-end fulfillment, packaging, and shipment of microbiological cultures, ensuring on-time, compliant global deliveries.
• Support and maintain liquid nitrogen storage systems and vapor phase shippers critical to culture preservation and distribution.
• Manage inventory, sample tracking, and logistical planning for long-term, temperature-controlled culture storage.
• Ensure compliance with safety procedures, quality standards, and domestic and international shipping regulations.
• Act as a key liaison with internal stakeholders, shippers, couriers, customs brokers, and receiving sites to resolve logistical issues.
• Monitor shipments in transit and proactively troubleshoot delivery or customs-related challenges.
• Contribute to the stability and continuity of Culture Collection operations during ongoing and future relocation efforts. This role may require some travel.
• Participate in routine equipment upkeep, calibrations, and preventative maintenance activities.

What Makes You the Right Fit

• Associate’s degree or equivalent technical, vocational, or trade education.
• At least 3 months of relevant experience; 1+ year preferred in logistics, laboratory operations, or regulated environments.
• Strong attention to detail with excellent organizational, planning, and multitasking capabilities.
• Ability to work independently while collaborating effectively across cross-functional teams.
• Working knowledge of safety, quality, and compliance requirements in logistics or laboratory settings.
• Comfort working 100% onsite and availability to respond to system alarms during regular and off hours.
• Proficiency with computer systems and databases, including SAP, SharePoint, Office 365 (Excel preferred), and logistics software.
• Clear and professional communication skills, with the ability to document, escalate, and resolve issues efficiently.

How You Would Stand Out

• Hands-on experience with liquid nitrogen systems or cold-chain logistics.
• Familiarity with international shipping documentation, customs processes, and biological material transport.
• Experience supporting continuous improvement initiatives, database optimization, or operational efficiency projects.

Why Choose Us?

• Be part of a purpose-driven organization that combines science and creativity to make a real-world impact.
• Join a global, collaborative team at the heart of IFF’s Health & Biosciences innovation pipeline.
• Work in a role critical to product quality, manufacturing compliance, and customer trust.
• Competitive hourly compensation and comprehensive benefits.
• Opportunities to contribute to strategic initiatives and future site transitions within Global Quality Technical.
• A culture that empowers you to act like an owner and grow your career at IFF.

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more

Salary Ranges:

$60064- $75080