Laboratory Coordinator (Project Management)

Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas Laboratories might be the place for you!

Imagine being surrounded by the brightest minds in the industry.

Benefits

On-the-job training ▪ Employee discounts ▪ Free parking ▪ EAP (Employee Assistance Program) ▪ Career growth opportunity ▪ Work/life balance (floater day and WE ARE day)

Bureau Veritas is looking for a Laboratory Coordinator (project management) to join our environmental laboratory in Saint-Laurent, QC or Ste-Foy, QC.

• Shift: Tuesday to Friday 12PM to 8PM and Saturday 10AM to 6PM.
• You need to be available for overtime during the peak season (1-2h/day) from May to December;
• Please note that flexibility for overtime is required to meet business needs. It's important to note that overtime is not optional in this role. You will be expected to work the additional hours as directed by your supervisor, even if the need arises unexpectedly on a given day;

• Assist Project Managers for report of exceedance for microbiology.

Your main responsibilities are:

• Accountable to project managers for delivery of all clients related services, such as TAT, delivery of reports, on time billing of all completed files, management of subcontracted work, etc;
• Ensure all client telephone calls are returned within 30 minutes of the reception time:
• Work closely with project managers to develop client relations and ensure client satisfaction;
• Responsible for establishing and meeting client delivery commitments and schedules with laboratory operations based on workloads, and client priorities;
• Coordinate on time and accurate delivery of all bottle orders;
• Coordinate and schedule on time pick-up of samples;
• Coordinate and follow-up of all subcontracted analyses;
• Provide scheduled delivery of all data in the client specific electronic format;
• Assist with on time billing and report generation;
• Maintenance and follow-up of all client files, and client information;
• Assist project managers with the preparation of quotations and RFPs;
• Document and follow-up of all client complaints;
• Make known all client complaints to project managers;
• Assist with sample entry and bottle preparation.
• Ensure all job entries are verified and approved within 30 minutes of login time;
• Assist with all office related administration tasks such as filing, report generation, mailing, invoice generation, etc.;
• Stay current of all released methods, pars, mocs through the QSI database;
• Maintain to date employee training file;
• Adhere to and participate with all QAQC policies of the organization.

You are an ideal candidate if you:

• Have a BAC of science or its equivalent;
• Have a laboratory experience;
• Are bilingual (MUST speak French);
• Have very good computer skills;
• Have excellent leadership, communication and organizational skills;
• Are able to manage multiple deadlines under stressful conditions with tight guidelines;
• Have good initiation skills to know when administration assistance is required by fellow project managers.