Job Description

About Us

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The Laboratory Assistant plays an essential role in the fertility journey by providing critical support in both the andrology and endocrinology laboratories. This position is ideal for individuals who are detail-oriented, compassionate, and excel in a collaborative, fast-paced environment. Working closely with laboratory leadership, physicians, nurses, and technical staff, the Laboratory Assistant ensures timely and accurate processing, contributing directly to patient care, treatment success, and overall clinical outcomes.

We are seeking a Laboratory Assistant to join our dedicated team at Pinnacle Fertility - Michigan in Bloomfield Hills, MI. This is a full-time, on-site position working Monday-Friday, with flexibility to work either 7:00 AM – 4:00 PM or 8:00 AM – 5:00 PM as needed. This role requires a degree of flexibility, including participation in a limited weekend and holiday rotation based on laboratory needs.

Key Responsibilities

• Assist with laboratory operations, audits, compliance checks, and reporting, including sample collection and handling.
• Assist with patient check-in and check-out processes.
• Manage and maintain cryogenic storage equipment, including handling and inventorying cryopreserved specimens (sperm, oocytes, embryos).
• Coordinate transportation of cryopreserved specimens with third-party vendors while ensuring compliance with regulatory standards.
• Maintain accurate patient records in the electronic medical record (EMR) system and process medical record requests.
• Act as a primary point of contact between the laboratory, physicians, and nursing teams for lab-related coordination.
• Organize and manage laboratory paperwork, supply inventory, and administrative documentation as well as data submission.
• Assist with additional projects and administrative duties as assigned.

Position Requirements

• Education: High school degree required. Bachelor’s degree in biology, chemistry, or a related science field preferred.
• Experience: 6+ months of laboratory experience outside of coursework preferred. New graduates are encouraged to apply.
• Skills:
• Excellent attention to detail and strong organizational skills
• Compassionate and effective communicator, especially with patients
• Able to work independently and collaboratively within a team
• Familiar with laboratory safety and quality control protocols

Compensation & Benefits

• Hourly Rate: $19.00 - $21.00 per hour (Final offers based on experience, skills, and qualifications).
• Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Further details will be provided during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.