We’re looking for motivated, engaged people to help make everyone’s journeys better.
Responsible for all the local activities related to the labor planning and labor scheduling on the long and short term of the assigned unit(s).
$90,000 - $100,000 /per year
Labor Resource Planning: Develop and execute comprehensive labor resource planning strategies that align with business goals and operational needs.
Workforce Optimization: Analyze historical data, trends, and market dynamics to optimize labor allocation, ensuring the right workforce is in place to meet demand fluctuations while minimizing overstaffing and understaffing situations.
Budget Management: Collaborate with Finance and Operations teams to develop labor budgets, monitor actual vs. planned expenditures, and provide insights to improve cost efficiency.
Forecasting and Demand Planning: Utilize data-driven forecasting techniques to anticipate labor needs, considering seasonal variations, special events, and other factors that impact workforce requirements.
Labor Analytics: Develop and maintain reporting mechanisms to track key performance indicators (KPIs) related to labor utilization, productivity, and cost, providing regular updates to senior management.
Cross-Functional Collaboration: Collaborate with departments such as Operations, Human Resources, Finance, and Industrial Engineers to align labor plans with operational strategies and business objectives.
Staffing Strategies: Recommend short-term and long-term staffing strategies that align with business goals, including hiring, training, and reassignment of labor resources. Monitor and review weekly schedules to accommodate changing business needs.
Process Improvement: Continuously identify opportunities for process improvement within labor planning and resource allocation and implement best practices to enhance overall efficiency.
Regulatory Compliance: Stay current with labor regulations and policies to ensure all workforce planning activities are compliant with legal requirements.
Team Leadership: Provide guidance and mentorship while fostering a collaborative, high-performing, and results-oriented team environment.
Geographic Responsibility: Multiple Units in an area
Type of Employment: Full Time
Travel %: 10-25% outside of 50 miles
Exemption Classification: Exempt
Internal Relationships: Regional and unit operations, finance, human resources staff
External Relationships: Professional affiliate organizations
Work Environment / Requirements of the Job: Office / Manufacturing
Budget / Revenue Responsibility: N/A
Excellence
We put the customer at the forefront of everything we do, taking time to understand their needs, wishes and desires.
We constantly learn by giving and receiving feedback, improving from our mistakes and bettering ourselves.
Passion
Hospitality, in its purest form, comes down to a single, core principle: care. We do everything with thoughtfulness, attention, and care.
We have a growth mindset, a resilience that makes us determined to bounce back from failures and setbacks.
Responsibility
We care about what we do, and we understand the impact we have on others and the planet.
We always look out for each other –creating a safe workplace environment is everyone’s responsibility.
Respect
Every job matters. We each do our part to ensure our colleagues and our customers succeed in their goals.
We respect each other’s voices and foster a workplace that supports inclusion and belonging. We are all one gategroup.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law.
For further information regarding Equal Employment Opportunity, copy and paste the following URL into your web browser: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf.
Please click here to view our North America Applicant Privacy Notice https://gategroup.com/data-privacy/
We anticipate that this job will close on:
11/30/2026
If you want to be part of a team that helps make travel and culinary memories, join us!
Shaping the future of Inflight Hospitality.
At gategroup, we are the global leader in airline catering, retail-on-board, and hospitality services, enhancing the passenger experience at 35,000 feet and beyond.
Headquartered in Zurich, Switzerland, our footprint spans over 200 operating units across 60+ countries and territories, making us the most extensive catering network in the aviation industry. Every day, we proudly serve millions of travelers, partnering with the world’s top airlines to deliver memorable culinary moments and seamless retail experiences.
Driven by innovation, advanced technology, and operational excellence, our teams design and deliver premium food and service solutions tailored to the dynamic needs of modern air travel.
From gourmet meals to intelligent retail programs, our mission is simple:
To elevate every journey.
