Job Description

Responsibilities
• Facilitate collaboration between labor and management to achieve shared goals and support TEF’s workforce development initiatives.
• Leads and develops joint labor management training work to identify needs and resources
• Provide organization development consulting on joint projects and initiatives to labor and management in healthcare systems/facilities union
• Effectively interact with client organizations to solicit ideas and turn business problems into viable projects; leverage client experiences and best practices to drive change; works autonomously in limited scope or small independent projects
• Establish relationships/serves as primary liaison with key stakeholders
• Track changes and innovations in the healthcare industry and professions; assess needs of new clients (union and management) and determine correct interventions
• Participate in the development of curriculum/workshop presentations to expand the knowledge, skills and attitudes of clients
• Document progress and results of projects through case studies, reports to Directors, Senior sponsors, project management and other creative methods
• Assist in researching, collecting data, monitoring progress and reporting out of performance outcomes and documenting progress
• Maintain the confidentiality required of the organization and the department
• Perform additional duties and projects as assigned by management

Qualifications
• Bachelor’s degree in Labor Relations, Organizational Development, Healthcare Management, or equivalent years of experience required, Master’s degree preferred
• Minimum five (5) years training, consulting or adult education or other related experience in a labor-management environment required; to include experience in healthcare settings and knowledge of healthcare reform preferred
• Advance experience of facilitating process improvement methodologies (i.e. PDCA, Breakthrough, Work-Out; Lean; Six Sigma, etc) and project management; developing and delivering healthcare training and conducting evaluation activities
• Understanding of organizational relational dynamics specifically as it relates to labor and management relationship
• Demonstrates flexibility/versatility when working with clients and colleagues
• Mid-level mediation skills; ability to mediate simple conflicts between parties at departmental level
• Understanding of collective bargaining practices and principles
• Demonstrated leadership skills in the education or training field; effectively able to influence, motivate and lead clients, manage multiple priorities and meet tight deadlines
• Strong skills in organizational relational dynamics specifically as it relates to labor and management relationships; ability to decipher issues, underlying concerns and assist in moving towards desired change
• Ability to work autonomously on mid-sized projects under the direction of the Assistant Director or Director
• Excellent written and verbal communication skills; strong active listening, good self-awareness, recognizing impact on others and ability to manage boundaries
• Ability to travel to various locations in the New York City and Upstate NY area
• Available to work flexible hours including evenings and weekends as needed