Patient First

Lab Supervisor

Patient First  •  United States (Onsite)  •  9 hours ago
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Job Description

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The responsibilities of this job include, but are not limited to, the following:

  • Monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained, and reporting any problem or concerns to assigned Technical Consultant or designee;
  • Ensuring that all remedial actions are taken whenever test systems deviate from the laboratory’s established performance specifications, and reporting any .
  • Assuring that proficiency testing is performed within the appropriate time frame;
  • Handling Physician and Physician Extender requests respectfully and in a timely
  • manner;
  • Supervising full and part-time laboratory personnel on a daily basis to ensure that each position’s responsibilities are carried out, that work meets quality standards, and policies, regulations, and procedures are followed;
  • Ensuring that patient test results are not reported unless the test systems are properly functioning and reporting any test system problem to assigned Technical Consultant;
  • Submitting monthly staffing schedules for all lab personnel; approving payroll for lab personnel in a timely manner; and providing all lab orientation and in-service training to all testing personnel;
  • Assisting in interviewing lab candidates;
  • Assisting in on-site training of lab personnel and functioning as an administrator and working as a Laboratory Technologist/Technician at least two days per week;
  • Evaluating and documenting the competency of all testing personnel;
  • Evaluating all lab personnel at 3, 6, 9 and 12 months during the first year of employment and annually or as needed;
  • Assisting testing personnel in person or by telephone to resolve technical problems while testing is performed;
  • Maintaining records of laboratory tests for two years;
  • Implementing safety regulations as directed;
  • Reviewing lab inventory data and notifying the Director of Medical Support when adjustments are needed with inventory control;
  • Ensuring lab personnel understand all new and revised policies and procedures;
  • Ensuring all Charge Change and Courtesy write-offs are forwarded daily to the Administrative Services department;
  • Demonstrate proficiency in using the medical record system;
  • Maintaining a clean work area by performing biological cleanup in accordance with OSHA Guidelines, and completing other maintenance assignments as directed; Receiving and storing ordered supplies;
  • Being available as needed, as breaks and mealtimes may be interrupted at any time for patient care and to maintain center operations;
  • Attending staff meetings as directed;
  • Fostering teamwork in a positive and professional atmosphere;
  • Willing to work at any center due to staffing, center emergency, or a reduction of work;
  • Operating, using, and maintaining medical and office equipment as trained;
  • Completing other duties as directed.

Minimum education requirements include, but are not limited to, the following:

  • Employee must be 18 years of age or older;
  • Minimum typing experience required;
  • At least one year of supervisory experience preferred;
  • Employee must be a High School graduate (or equivalent) and must meet one of the following requirements:
    • Incumbent located in Maryland or Virginia must hold an associate degree in laboratory science or medical laboratory technology and have two years training/experience; or a bachelor’s degree in medical technology or chemical, physical, or biological science and one year training/experience;
    • Incumbent located in Pennsylvania or New Jersey must hold a bachelor’s degree in medical technology or chemical, physical, or biological science or HEW certification by the Department of Health, Education, and Welfare as a Medical Technologist, plus six years of laboratory experience;
  • Must have a thorough knowledge of Medical Technology principles, concepts, and methodologies sufficient to perform a broad range of testing; Knowledge of mathematical and statistical methods sufficient to calculate and convert analytical data to test results is required;
  • Knowledge and skill sufficient to use and maintain laboratory instrumentation;
  • Knowledge of related disciplines to integrate and correlate test results with other laboratory data and clinical information;
  • Must be able to produce reliable quality laboratory results under stressful conditions;
  • Must be able to perform CPR and update certification as needed;
  • Must be able to hear pages, bells, and phone system;
  • Must be able to sit, stand, and walk for long periods of time (possibly four to seven hours at a time);
  • Must be able to lift moderate to heavy items (20-50 lbs);
  • Excellent visual, verbal, written, and typed communications required;
  • Ability to prioritize and manage numerous tasks at one time;
  • Responsible for understanding and performing work as a Technologist/Technician as
  • outlined in the Laboratory Technologist/Technician;
  • Must provide the highest quality medical care and professionalism.
Patient First

About Patient First

Founded by a physician in 1981, Patient First provides non-appointment urgent care for routine injuries and illnesses as well as primary care for patients who do not have a regular physician. All Patient First medical centers are open every day of the year from 8 am to 8 pm, including all holidays, and are located throughout the Mid-Atlantic region.

Our employees do amazing work. Every day brings a new challenge, and we love watching our family come together to find the best, patient-focused solutions. We celebrate employee achievements and recognize exceptional patient service through everyday perks like gift cards or shareable gifts for a center or department. We also acknowledge our employees’ success through company communications and during Employee Recognition Week. At our anniversary dinner, we recognize those employees who have invested 20+ years of service.

Recognized as a “Top Workplace” by the Washington Post, Baltimore Sun, and Richmond Times-Dispatch, Patient First’s history of positive employee satisfaction includes areas such as engagement and leadership. Employee input is valuable and helps us deliver exceptional care for our patients, keeping our promise to always put the patient first. This collaborative relationship is part of the reason why so many employees refer to their co-workers as their Patient First family.

We love spending time in our community as well! Our employees participate in health-related events, interacting with the public while having fun. By maintaining an active presence in our community, we foster good health strategies and stay connected with patients.

One way employees can volunteer is by performing blood pressure readings and handing out informational literature to attendees at health fairs, community days, marathons, and more.

If you enjoy helping patients live healthier while working in a supportive and friendly environment, apply today to begin your career at Patient First!

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Glen Allen, VA
Year Founded
1981
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