Job Description

Laboratory Quality Manager

OF POSITION:

• The Laboratory Quality Manager oversees the Quality Management System (QMS) in the laboratory. Responsibilities include developing and implementing quality control processes, ensuring compliance with regulatory standards, conducting audits, managing documentation, compiling reports, and fostering a culture of continuous improvement to uphold high standards in testing and analysis.

RESPONSIBILITIES AND DUTIES:

• Ensure compliance with laboratory accreditations, regulatory standards and information management policies by providing leadership and guidance.
• Provides guidance and consultation concerning laboratory quality processes.
• Ensure that quality policies, processes and procedures are established, current, and adhered to by all laboratory staff.
• Identify and report quality issues and problems to management with recommendations for resolution, including any training needs.
• Oversee internal audit processes, external assessments, proficiency testing programs, document control systems, competency assessment, training and other quality processes.
• Analyze data, develop reports, identify trends, monitor prevention and correction of quality deviations; Manage data collection, analysis, and reporting of point-of-care test results.
• Implement and maintain quality control procedures; Ensure accuracy and reliability of point-of-care test results.
• Ensure training and competencies are completed and up-to-date by all testing personnel.
• Establish processes and policies for effective and professional communication between laboratory staff and among other departments within the hospital.
• Monitor customer satisfaction and performance metrics.
• Recommend best practices to maintain and improve project outcomes and laboratory functions.
• Assist in purchasing of laboratory equipment and managing inventory of supplies.
• Participates in various hospital committees.
• Documents minutes for all laboratory meetings.
• Other duties as assigned.

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

EDUCATION AND WORK EXPERIENCE

• Bachelor’s degree in medical laboratory science or related field.
• 4 years of laboratory experience preferred.
• National certification- MLS(ASCP) or equivalent required
• Louisiana State license as a Clinical Laboratory Scientist required
• Ability to read, analyze, and interpret common specific and technical journals, financial reports, and legal documents.
• Knowledge of lab quality assurance and regulatory compliance.
• Strong leadership communication, organizational, and problem-solving skills.

Physical Demands/Work Environment

• While performing the duties of this job, the employee is frequently required to stand, walk, sit, talk and hear.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing the duties of this job, the employee may be at risk for exposure to blood-borne pathogens and tuberculosis.
• The noise level in the work environment is usually moderate.
• Mental competence and alertness, dexterity and accuracy of physical movements; clear, concise, pleasant speaking abilities; accurate hearing is essential; visual acuity is a must; stability of emotional make up is essential.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.