Job Description

At ConvenientMD, we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

We’re seeking a Lab Assistant to support ConvenientMD’s laboratory services at an exciting stage of growth. Reporting to the Lab Manager and Supervising Lab Technician, you will play a key role as our laboratory services continue to expand across the organization, supporting the smooth flow of laboratory operations that enable the delivery of timely, high-quality diagnostic results and directly impact patient care.

In this role, you will partner closely with Lab Technicians and lab leadership to ensure specimens are received, processed, and documented accurately while supporting PCR and molecular testing operations. While this role does not perform high-complexity testing independently, it plays a critical part in maintaining lab throughput, quality, and turnaround times, making it an excellent opportunity for someone looking to grow their experience in a fast-paced laboratory environment.

Your Impact

Specimen Handling & Accessioning:

• Receive, accession, label, and verify incoming specimens according to laboratory policies and CLIA requirements.
• Confirm specimen integrity and documentation prior to testing and escalate discrepancies as needed.

Laboratory Workflow Support:

• Assist with sample preparation and staging under supervision.
• Support PCR and molecular testing workflows by organizing and transporting specimens safely within the lab.

Data Entry & Documentation:

• Enter accurate specimen and patient data into the Laboratory Information System (LIS).
• Maintain logs, temperature records, and compliance documentation to support quality and regulatory standards.
• Assist with workload tracking and throughput monitoring.

Inventory & Supply Management:

• Stock, organize, and monitor lab supplies and consumables.
• Communicate inventory needs and support basic tracking processes.

Lab Environment & Safety:

• Maintain a clean, organized, and compliant laboratory workspace.
• Follow all infection control, biosafety, and waste disposal procedures.
• Support routine safety checks, including eyewash and safety station monitoring.

Collaboration & Communication:

• Communicate effectively with lab team members to support workflow efficiency.
• Partner with clinic teams as needed to clarify specimen collection or documentation.

Who You Are

• Education: High school diploma or equivalent. Coursework or a degree in biology, laboratory science, or a related field is preferred.
• Experience: Experience from a laboratory, healthcare, or clinical environment. Experience with specimen accessioning, laboratory support functions, or working within regulated environments such as CLIA, COLA, or CAP is a plus.
• Detail-oriented: Exceptional organizational skills and a strong commitment to accuracy when handling specimens, entering data, and maintaining documentation.
• Process & safety focused: Comfortable following established procedures, safety protocols, and regulatory requirements to ensure quality and compliance in a laboratory setting.
• Technically proficient: Comfortable using computers and data entry systems. Experience working with Laboratory Information Systems (LIS) is preferred.
• Able to meet physical requirements: Able to successfully perform the physical demands of the role, including standing for extended periods, completing repetitive tasks, lifting supplies, and wearing required personal protective equipment (PPE).
• Thrives in a fast-paced environment: Energized by high-volume work environments and can effectively manage competing priorities while maintaining efficiency, accuracy, and quality standards.

#INDCOR1

Why You'll Love Working With Us

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental, and vision coverage, company paid short-term disability, and optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employer rewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, and more

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.