Job Description

Primary Location:

University Hospital - UMC

Address:

530 South Jackson Street
Louisville, KY 40202

Shift:

UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

and Purpose
The Lab Assistant II position serves to support the Medical Technologist/Technician in duties that can be performed by non-certified staff to produce quality patient results. The assistant ensures the patient specimen is ready for testing and prepares all needed supplies, allowing the technologist/technician to utilize their highly specialized skill on the testing and review of results.

Essential Functions:
Under the direct supervision of a Medical Technologist, the lab assistant provides lab support and:
• Properly prepares and identifies samples for laboratory testing
• Performs instrument maintenance and troubleshooting
• Documents maintenance performance of instruments/equipment
• Performs and records Quality Control for testing performed in the area
• Controls inventory ordering and supplies to maintain adequate stock
• Accurately reports patient results in the Electronic Health Record (EHR)
• Performs clerical duties needed for the department (includes accessing information in the EHR, filing reports/slides/specimens, answering phones, tracking specimens)
• Retrieves and transports specimens to appropriate locations
• Performs waived testing

Other Functions:
• Identifies and reports any safety hazards or concerns
• Makes suggestions for improvements of policies and procedures
• Performs teaching and training duties of position to other staff and potential employees
• Develops and assists in writing training guides and standard work documents
• Assists in setting up new Charge Description Master (CDM) numbers for testing
• Creates manual charges for testing, when needed
• Works to resolve ordering and billing issues
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:
• High school diploma or GED/Equivalent (required)
• Some college course work (preferred)
Experience:
• None (required)
• One (1) year of laboratory experience (preferred)

Job Competency:
Knowledge, Skills, and Abilities critical to this role:
• Strong customer service skills
• Superior organizational skills – manages time effectively, keeps tasks appropriately prioritized with the ability to change directions as needed for the good of the department; Able to display extreme attention to detail for long periods of time
• Strong interpersonal and communication skills- responsive, pleasant to work with, educates stakeholders and provides timely, accurate information; able to build effective, strong working relationships with others through trust, communication, and credibility
Language Ability:
• Must be able to communicate effectively in both verbal and written formats

Reasoning Ability:
• Ability to break down problems or tasks; scanning prior knowledge and experience to identify causes and consequences of events
Computer Skills:
• Must possess basic computer skills
• Experience with Microsoft Word, Microsoft Excel, and Cerner EHR preferred

Additional Responsibilities:
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
• Honoring and caring for the dignity of all persons in mind, body, and spirit
• Ensuring the highest quality of care for those we serve
• Working together as a team to achieve our goals
• Improving continuously by listening, and asking for and responding to feedback
• Seeking new and better ways to meet the needs of those we serve
• Using our resources wisely
• Understanding how each of our roles contributes to the success of UofL Health