Job Description



Desert Regional Medical Center Hospital is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

At Desert Regional Medical Center, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note Eligibility for benefits may vary by location and is determined by employment status

Shift: Days

Job Type: Full Time

Hours:

Under the supervision of the Phlebotomy Supervisor, performs accurate and skilled blood collection procedures and assists both MD's and RN's with collections as indicated by staff physician orders and section standards. Conducts all related duties as a professional member of the health care team. Is responsible for policies and procedures as they relate to communication and collection of blood samples. Is responsible for adherence and enforcement of all Hospital and Laboratory policies, to include those initiated to prevent the accidental and unnecessary exposure of self, patient or other employees to blood borne pathogens and safety hazards. Total adherence to the Laboratory Compliance Plan. Understands the physiological and psychological differences created by age, sex, and abilities and applies them to the pre-analytic, analytic, and post-analytic components of laboratory testing. Communicates professionally with coworkers as well as other Hospital employees. Performs job using the Hospital customer service strategy. Uses the knowledge of the job to work productively, efficiently and harmoniously. Ensures and/or performs routine maintenance of phlebotomy areas (to include patient rooms). Displays professionalism, cooperation, and supports the overall function of the section. Performs miscellaneous related duties, as well as other duties as assigned.

Responsibilities

• Works accurately according to procedure manual and supervisor’s instructions.
• Verifies proper specimen/test/patient identification.
• Enters orders, documents on logs/worksheets and performs result entry within acceptable departmental limits.
• Correctly records and processes referral specimens.
• Notifies appropriate staff/clients when necessary, and documents action taken.
• Takes responsibility for completion of daily routine duties assigned to work area.
• Investigates and resolves pending and incomplete work, clerical and technical discrepancies.
• Communicates necessary information to next shift.
• Performs and records quality control, takes and documents appropriate action.
• Maintains neat, organized records and work station.
• Successfully completes training within an acceptable time‑frame .
• Understands and retains knowledge of department procedures.
• Teaches and/or trains new employees according to department guidelines and documents progress.
• Troubleshoots problems with procedures, QC, and instruments.
• Successfully participates in proficiency testing.
• Correlates physiological and psychological differences created by age, sex, and abilities to appropriate components of laboratory testing.
• Assists with departmental projects and management support as needed.
• Recognizes abnormal results and/or questionable patient information; follows department protocol for resolution.
• Evaluates specimen adequacy/integrity according to departmental guidelines and optimal patient welfare.
• Investigates computer problems and resolves or reports to appropriate personnel.
• Initiates charge reconciliation when appropriate. (e.g., test not performed, etc.).
• Functions responsibly in the absence of supervisory personnel
• Demonstrates the ability to assess a situation, consider alternatives, and choose an appropriate course of action.
• Knows when to involve supervisor and/or manager.
• Minimizes waste of supplies and equipment.
• Consistently completes testing within departmental turn‑around‑time guidelines.
• Finishes assignments with minimal supervision and assistance from fellow employees.
• Produces acceptable quantity of work.
• Is able to organize and complete several tasks simultaneously without loss of accuracy.
• Productivity remains constant under pressures associated with the job.
• Uses available time productively contributing to Lab needs.
• Suggests and supports implementation of improvements to make department more efficient.
• Restricts personal phone calls/activities
• Performs ordering, stocking, stock rotation and cleaning as appropriate.
• Reports to work as scheduled, in accordance with hospital policy, and takes responsibility to prevent absences and tardiness.
• Demonstrates a consistently well-organized approach to all activities.
• Complies with hospital policy regarding breaks and lunch periods.
• Practices appropriate safety and infection control procedures.
• Maintains clean and safe work areas.
• Supports all Lab and Hospital structural standards (i.e. policies, procedures and regulations)
• Wears photo I.D. badge at all times while on hospital property.
• Provides proper identification in personal and phone communications
• Respects the patient’s right to privacy by only discussing clinically relevant information in appropriate surrounding.
• Responds to difficult situations with self-control and positive attitude.
• Communicates with co-workers with clarity and respect
• Shares responsibilities and willingly offers assistance to co-workers.
• Recognizes and acknowledges the contribution of each dep

Qualifications

Required

• High School Diploma or GED
• Must have and maintain current CA Phlebotomist certification (CPT1)
• Must possess excellent organizational and public relations skills

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Organization Description

Desert Care Network serves the healthcare needs of the Coachella Valley and Morongo Basin regions in Southern California with three hospitals Desert Regional Medical Center in Palm Springs, JFK Memorial Hospital in Indio and Hi-Desert Medical Center in Joshua Tree. The hospital network provides advanced care with services such as comprehensive stroke care, a cancer center, a Level 1 Trauma Center and the only Level 3 Neonatal Intensive Care Unit (NICU) in the Coachella Valley. Desert Care Network is committed to healthcare equality. Join our team!

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: http://www.uscis.gov/e-verify
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.

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