Excis Compliance

L3 Senior Engineer

Excis Compliance  •  Singapore, SG (Onsite)  •  3 months ago
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Job Description


WE’RE HIRING A SENIOR ENGINEER IN SINGAPORE!


Excis is a global organization driven by people, performance, and collaboration. We’re looking for a detail-oriented and proactive Senior Engineer who will

Oversee IT infrastructure and applications
support across Asia Pacific, ensuring operational stability and high
availability. Monitor and maintain service quality, capacity,
and performance in line with organizational standards and SLAs. Manage escalation processes and ensure timely
resolution of incidents and problems


Join a fast-paced, supportive, and growth-oriented environment where your contribution directly impacts hiring success and business growth.


  • Client presence across 190+ countries

  • 6,000

    + global professionals

  • 200+ enterprise clients

Job Description:


  1. Oversee IT infrastructure and applications
    support across Asia Pacific, ensuring operational stability and high
    availability

  2. Monitor and maintain service quality, capacity,
    and performance in line with organizational standards and SLAs

  3. Manage escalation processes and ensure timely
    resolution of incidents and problems

  4. Collaborate with regional and global IT teams to
    implement best practices and drive continuous improvement

  5. Ensure compliance with corporate IT policies,
    security standards, and governance frameworks

  6. Lead vendor and partner management, including
    performance evaluation and contract compliance

  7. Support strategic IT projects and regional
    technology initiatives aligned with business objectives

  8. Manage OPEX and CAPEX budgets for IT Service
    Management in the region

  9. Supervise data center infrastructure and ensure
    robust business continuity plans

  10. Organize regular meetings with business
    stakeholders to share IT service updates

  11. Lead the team in a multi-country setup


Requirements


  • Bachelor’s degree or equivalent in Computer Science or related field.

  • Has 8 - 10 years of experience

  • Excellent communication skills (verbal and written) for reporting and stakeholder management

  • Decision-making and strategic thinking.

  • Can speak English

  • Must be Local/Citizen

  • Lead Engineer: with proven leadership or project management experience.

  • Ability to lead teams and mentor junior engineers.

  • Strong attention to detail and quality standards.

  • Adaptability to new technologies and processes.

  • Initiative-taking and proactive approach to solving engineering challenges.

  • Ability to coordinate cross-functional teams and handle client or management interactions.

  • Must be willing to work onsite


Benefits


At Excis, your expertise directly contributes to operational success and user satisfaction across a global organization. You’ll work in a collaborative, hands-on environment that values learning, innovation, and teamwork.

What We Offer

  • Continuous learning and skills development opportunities

  • Exposure to enterprise environments, modern IT tools, and cloud technologies

  • A supportive culture that values people, performance, and growth

  • Opportunities to work with global teams
Excis Compliance

About Excis Compliance

Excis is a trusted global IT services company, delivering agile, multilingual support across 150+ countries. From end-user computing to data centre and network solutions, we provide 24/7 coverage with 4-hour onsite response, anywhere in the world.

With ITIL-aligned service desks and a strong focus on reliability, Excis partners with enterprise and mid-sized businesses to keep operations running smoothly — no matter the challenge, no matter the location.

Industry
Unknown
Company Size
501-1,000 employees
Headquarters
London, GB
Year Founded
2001
Website
excis.com
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