We are looking for an L2 Application Support Engineer with strong SQL skills and the ability to understand and debug .NET applications. The role involves supporting production systems, troubleshooting issues, analyzing data, and working closely with development teams to ensure application stability and performance.

Key Responsibilities

• 
  Provide
  L2 production support
  for .NET-based applications
• 
  Analyze and troubleshoot issues using
  SQL queries, logs, and application code
• 
  Debug and understand
  .NET (C#) code
  to identify root causes
• 
  Perform
  data analysis, data fixes, and validation
  in databases
• 
  Monitor application health, job failures, and system alerts
• 
  Work on
  incident management, RCA, and resolution within SLA
• 
  Collaborate with L3/dev teams for complex issue resolution
• 
  Support
  release deployments, patch validation, and post-release monitoring
• 
  Maintain documentation for known issues, fixes, and runbooks
• 
  Ensure
  data integrity and system performance

Required Skills

• 
  Strong proficiency in
  SQL (joins, stored procedures, performance tuning)
• 
  Good understanding of
  .NET (C#, ASP.NET)
  and ability to debug code
• 
  Experience in
  application support / production support (L2/L3)
• 
  Knowledge of
  debugging tools (Visual Studio, logs, monitoring tools)
• 
  Experience with
  incident management tools (ServiceNow, Jira, etc.)
• 
  Understanding of
  SDLC and release management processes
• 
  Ability to perform
  root cause analysis (RCA)