Xerox

L2 Operations Manager

Xerox  •  Cebu City, PH (Hybrid)  •  18 minutes ago
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Job Description

General Information

City

Cebu City

State/Province

Central Visayas (Region VII)

Country

Philippines

Date

Monday, September 28, 2026

Working time

Full-time

Ref#

20041385

Job Level

Executive Manager

Job Type

Experienced

Seniority Level

Associate

Description & Requirements

About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at www.xerox.com.

Purpose:

  • Responsible for collecting overdue payments and establishing re-payment arrangements.
  • Develops and implements credit and collection procedures. Manages the collections process for delinquent accounts. Supervises the collection process of coins and currency from parking meters and toll pay stations.

Scope:

General:

  • Adapts departmental plans and priorities to address resource and operational challenges
  • Requires in-depth knowledge and experience
  • Decisions are guided by policies, procedures and business plan; receives guidance from manager
  • Generally domestic accountability

Primary Responsibilities:

  • Negotiates and approves payment arrangements.; makes adjustments to customer claims where necessary
  • Refers certain accounts to a collection agency or recommends legal action
  • Analyzes and prepares credit and/or collection status reports.
  • Maintains records on delinquent accounts.
  • All other duties as assigned.
Xerox

About Xerox

Xerox has been redefining the workplace experience for over a century.

As a services-led, software-enabled company, we power today’s hybrid workplace through advanced print, digital, and AI-driven technologies. In 2025, Xerox acquired Lexmark—expanding our global footprint, strengthening service capabilities, and equipping us to deliver an even broader portfolio of workplace technologies to our clients. Today, we continue our legacy of innovation to deliver client-centric, digitally driven solutions that meet the needs of a global, distributed workforce. Whether in offices, classrooms, or hospitals, we help our clients thrive in a constantly evolving business landscape.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Norwalk, Connecticut
Year Founded
Unknown
Website
xerox.com
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