Showpad

L2 DevOps Engineer

Showpad  •  Pune, IN (Onsite)  •  22 hours ago
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Job Description

Summary: We are seeking an experienced L2 DevOps Engineer with over 5+ years of experience to design, implement, and manage infrastructure and deployment pipelines across hybrid environments, including on-premises data centers and cloud platforms. This role requires expertise in AWS, Azure, Kubernetes, IaC, CI/CD, and monitoring tools, along with strong troubleshooting and security practices. You will work closely with development, QA, and operations teams to ensure reliable, scalable, and secure delivery of enterprise-grade applications, while also mentoring junior team members and driving automation initiatives.

Responsibilities:

  • Manage and support hybrid infrastructure, including physical data centers and AWS/Azure services.
  • Design and implement Infrastructure-as-Code (IaC) using tools such as Terraform, Pulumi, CloudFormation, and Helm; manage GitOps deployments with ArgoCD/Flux.
  • Configure and maintain Kubernetes clusters (EKS), ensuring scalability and high availability.
  • Build, maintain, and optimize CI/CD pipelines with Jenkins, GitLab CI, Bitbucket, and GitHub.
  • Automate deployments, scaling, and monitoring processes.
  • Set up and maintain observability using Grafana, Prometheus, and other monitoring tools.
  • Perform root cause analysis of performance issues and participate in on-call support.
  • Manage SSL/TLS and code signing certificates and implement best practices for infrastructure security.
  • Work with cross-functional teams to improve infrastructure reliability and delivery processes.
  • Maintain clear documentation and contribute to knowledge sharing and incident post-mortems.

Required Skills & Experience:

  • 5+ years of experience in DevOps, Site Reliability Engineering, or related roles.
  • Strong hands-on expertise with AWS and Azure cloud services.
  • Solid experience with Infrastructure-as-Code tools and GitOps.
  • Proven experience with Kubernetes/EKS setup and operations.
  • Proficiency in CI/CD pipelines and GitOps practices.
  • Strong knowledge of monitoring and observability tools and incident/on-call management.
  • Scripting and automation skills in Python, TypeScript, and Bash/shell.
  • Good understanding of networking, Linux/Windows Server administration, and troubleshooting.
  • Experience with data streaming and CDC pipelines and administering relational and in-memory data stores.
  • Configuration management and server automation experience with SaltStack and/or Ansible.
  • Experience managing SSL/code signing certificates and understanding of security best practices and compliance frameworks.

Soft Skills:

  • Strong problem-solving and root cause analysis capabilities.
  • Excellent communication and documentation skills.
  • Ability to collaborate in weekly/bi-weekly team meetings and contribute to on-call rotations.
  • Mentoring and knowledge-sharing mindset.
Showpad

About Showpad

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.

By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).

Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.

United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.

Discover the revenue team outcomes we’re driving together at showpad.com.

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Ghent, BE
Year Founded
2011
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