Job Description

L2 Cisco / Meraki Network Engineer (Ad Hoc Contractor)

INNOVATE are currently seeking a Level 2 Cisco / Meraki Network Engineer Contractor to work as part of our team. You will be a member of our team providing expert support for Cisco and Meraki solutions across a range of clients and environments.

This is an ad hoc contract opportunity, with work assigned based on project requirements and customer demand.

The Role

INNOVATE are currently seeking a Level 2 Network Engineer Contractor with Cisco and/or Meraki expertise to work alongside our Service Desk and Professional Services teams. The role will challenge the technical expertise of the successful engineer.

The successful candidate will be performing a mix of project and service related tasks as part of our IT Solutions Team, serving as an implementation expert and technical advisor to both INNOVATE and our clients.

This opportunity is ideally suited to an experienced contractor looking for flexible engagement across networking projects, implementations, troubleshooting and customer support activities.

Key Responsibilities

The Level 2 Network Engineer will participate in the planning, design, implementation and support of network technologies across a range of clients:

• Provide first and second line technical support for Cisco and Meraki networking products including switches, firewalls, wireless access points, routers and security appliances.
• Network planning, performance tuning and troubleshooting.
• Provide support on issues escalated from our service team on customer networks.
• Maintain up to date network diagram, standard, documentation for all clients detailing configuration of deployed solutions.
• Install, document, implement and support client networks.
• Resolve operational issues involving routers, switches and firewalls in a multi vendor environment.

Required Competencies and Experience

• 3+ years experience with routing, switching, wireless or firewalls in a similar environment.
• Cisco or Meraki experience.
• Experience with managing cloud networking technologies.
• Demonstrate proficiency with the provisioning and troubleshooting of LAN/WAN connectivity technologies.
• Strong skills and experience in data network technologies.
• Comprehensive hands on experience with LAN/WLAN/WAN technologies.
• Comprehensive hands on experience with Cisco routers, Catalyst switches, Cisco security devices.
• CCNA, CCNP, CCDP, CNMA qualifications would be advantageous.
• Knowledge of virtualisation and cloud platforms.

Non Technical Skills

• Customer service oriented with a desire to interact with clients, staff, and management teams.
• Strong analytical and organizational skills, with passionate attention to detail.
• Ability to multi task, prioritizing multiple objectives and initiatives.
• A desire and ease in establishing credibility with non technical leaders via excellent communication skills and business acumen.

Additional Requirements

• Proficient spoken and written English is essential.
• Russian language skills would be considered desirable but are not essential.
• A full, clean EU driving licence is required.
• Candidates must have access to their own transport, as travel to customer sites will form part of the role.
• Mileage will be reimbursed for approved business travel in accordance with company policy.
• Contractors may be required to travel to customer sites as part of project delivery and support activities.
• Ability to work independently and collaboratively within a fast paced technical environment.
• Excellent communication and stakeholder management skills.

Contract Details

• Contract Type: Ad Hoc Contractor
• Engagement: As required based on project and customer demand
• Hours: Variable
• Location: Remote and/or onsite as required
• Travel: Customer site visits may be required
• Mileage: Mileage allowance payable for approved business travel
• Rate: DOE
• Start Date: Immediate / Negotiable