Everest Technologies, Inc

L1.5 Support Engineer

Everest Technologies, Inc  •  Remote  •  5 hours ago
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Job Description


This is a remote position.


Note: Retail experience not required, GCP & BATCH Support required


L1.5 Support Engineer Job Description:


The L1.5 Support Engineer will be responsible for providing quick response support for issues that can be resolved by the Level 1 team, but require additional expertise. The ideal candidate will have experience in SQL and GCP, with experience in Blue Yonder, back office retail applications, and/or ETL/batch processing being a plus. The L1.5 engineer will work closely with the Level 1 team to provide timely and effective resolution of issues to meet 24x7 service level agreements.


Responsibilities:


  • Provide quick response support for issues that can be resolved by the Level 1 team, but require additional expertise

  • Collaborate with Level 1 team to troubleshoot and resolve issues

  • Provide expertise in SQL and GCP, with experience in Blue Yonder, back office retail applications, and/or ETL/batch processing being a plus

  • Ensure timely and effective resolution of issues to meet 24x7 service level agreements

  • Participate in on-call rotation as required


Requirements:


  • Bachelor's degree in Computer Science, Information Technology, or related field

  • Minimum of 2 years of experience in a support or development role

  • Strong knowledge of SQL and GCP, with experience in Blue Yonder, back office retail applications, and/or ETL/batch processing being a plus

  • Experience with troubleshooting and resolving issues in a fast-paced, 24x7 environment

  • Strong communication and collaboration skills

  • Ability to work in a team-oriented environment.
Everest Technologies, Inc

About Everest Technologies, Inc

Founded in 1997, Everest Technologies is a leading Information Technology solutions provider based in Columbus, Ohio. We deliver top quality systems and software design, architecture, development, testing and implementation services to clients in a variety of industrial, commercial, and governmental environments.

By focusing on achieving client successes, we have achieved success ourselves. Everest has grown steadily and is now recognized as a premier Information Technology solution provider in Ohio. Our reputation for providing creative and technically superior consulting services is built on our innovative use of leading technologies tailored to meet the individual needs of our clients. Additionally, our experienced consultants have augmented our clients’ internal staff to develop on-site and off-site technology solutions. The flexibility we provide, along with our focus on the specific needs of the project, allows us to deliver high-quality solutions to the client in a short amount of time.

Everest Technologies provides its clients with top quality IT consultants dedicated to improving the clients’ business processes. The experience of our personnel assures successful implementation of IT solutions..

Industry
IT & Software
Company Size
201-500 employees
Headquarters
Columbus, OH
Year Founded
1997
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