Our Client is a telecommunications service provider in Singapore. With the expansion of the team, they are looking for a L1 Security Analyst to join the team.
Responsibilities: -
· 24 x 7 triage, short-turn analysis of real-time security alerts & generate tickets, or escalation to L2 Security Analysts that are not in the Automation Runbook.
· 24 x 7 escalation to resolver upon receiving automated generated incident tickets on the health of SOCaS infrastructure, IT/OT managed security devices, or from the website defacement restorer activation alert.
· 24 x 7 manage problems till closure which include:
o Ensure that Service Level Agreements are met.
o Liaising with customers with regards to information security incidents
o Provision and performance of remedial actions to enhance customers' network security posture
Requirements
· Min 1 year working experience in IT Infrastructure Operation and/or Support.
· Willing to work with 24/7 shift pattern that includes weekend work.
· Sound fundamental knowledge on Internet technologies, such as TCP/IP, HTTP, SSL, DNS, OWASP Top10 and web servers (e.g. Apache, IIS, Nginx, etc.).
· Understanding of firewalls, endpoint detection and response (EDR), IDS/IPS, WAF, etc.
Desired qualifications:
· Bachelor’s degree / Polytechnic Diploma in Computer Science, Information Technology or Information System.
· Experience in scripting (e.g. shell scripting, Macro, PHP, Perl, Java, etc.) and/or Regular Expression.
· Experience with TCP/IP packet analysis / network debugging with tcp dump or similar.
· Experience with web security concepts and technologies such as web application firewall, proxy.
· Experience general security technologies, processes, and concepts.
· Industry recognized security certifications (GCIA/GCIH, CISSP, CISA, CEH, etc.).
· Experience writing/decoding exploit, vulnerability, and attack detection signatures.
· Experience working with a SOC team is an advantage.
Benefits
- Monthly allowances and end-of-contract bonus
The best of Xcellink today is the result of having evolved through more than 2 decades of Enterprise ICT Operations management experience and capabilities development as a trusted vendor partner to high-growth global companies, established local enterprises and government-linked corporations. We have delivered over SGD$150 million worth of operations management services in the past decade to support our clients in their strategic IT deployments.
Our long-standing ICT services experience is wide-ranging in the domains of Data Centre Operations, Network Command Centre Operations, IT Security Operations, Technical Helpdesk Services, Onsite Field Services, Applications Support, and IT Assets Staging Operations. We have helped our clients set up operational teams and work processes from scratch, and have transitioned and offshored service delivery operations to countries like Malaysia, Philippines, Indonesia and India. We have been well-entrusted by our clients for multiple resource-intensive & mission-critical IT delivery projects where we deployed up to several hundreds of IT professional manpower within each of such projects.
Because we love Technology and care about the development of our People, we will always evolve our business and create new services to serve our stakeholders better as the market landscape transforms. Today, Xcellink offers more than just Enterprise ICT operations management services in our portfolio; We have our analytical and technology savvy Enterprise Solutions team bringing great business software and process innovation ideas to CXOs, and we have a resourceful team of Talent Search specialists to serve our talent-conscious clientele for their Technology and Tech-savvy hiring needs.
