Any company can tell you about how they are a multi award winning, market leading business and yes, we are both of those things in the world of IoT connectivity! But we’re more than that. 🌍✨ Our mission? To make IoT management a breeze for any device, anywhere. With over 20 million IoT subscriptions active in 165 countries and direct partnerships with 50 mobile networks, we connect you to more than 750 networks worldwide, delivering unmatched value across the IoT connectivity chain.
Innovation is in our DNA, and we have an insatiable hunger to ‘wow’! 🚀 While we may not always get it right, our drive to collaborate, innovate, and achieve top-notch customer satisfaction never wavers. We offer industry expertise, stellar service support, and the most flexible, resilient, and secure connectivity solutions on the market. Our expertise spans across various sectors, including industry, agriculture, healthcare, security, transport, utilities, and smart cities.
The Internet of Things (IoT) is like the magical glue that keeps the world connected! 🌐✨ From ordering your favourite takeaway to the ANPR technology that helps you find a parking spot, IoT is everywhere—even if you don’t realize it. At Wireless Logic, we provide cutting-edge connectivity solutions and technologies to ensure a vast array of devices stay seamlessly connected.
Ready to Power the Connected World? Join Our Elite Network Support Team! 🚀
Are you a networking whiz fluent in Mandarin and ready to tackle complex challenges on a global scale? At Wireless Logic, a fast-growing leader fueling the exciting world of M2M and the Internet of Things (IoT), we're seeking an energetic and focused Network Diagnostics Specialist (Level 3, Mandarin Support) to be a vital part of our dynamic Service Desk!
Dive into the heart of our network, providing 24/7 expert support (in English) and critical local assistance to our valued customers. You'll be the go-to guru for unraveling intricate Level 3 network mysteries, setting up cutting-edge solutions, and ensuring we consistently smash our service expectations and SLAs. Get ready to make a real impact on how the connected world operates!
Why Choose Your Adventure with Wireless Logic?
Thank you so much for your interest in Wireless Logic Group, we appreciate the time and emotion that goes into an application.
We will review all applications within five working days and be in touch with those who have been shortlisted to the next stage. Unfortunately, due to volume we are not able to get back to everyone individually so if you have not heard back from us unfortunately you have not been successful on this occasion but would love to stay in touch for future opportunities.
If you require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs.
We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process, but we are currently excited to have our employees experience our office culture as much as possible.
Wireless Logic Group unites and brings people together. We accomplish this when we lead with a lens of diversity, equity, and inclusion in everything we do. As a global company that drives culture we aim to reflect the world’s diverse voices both internally and externally to ensure success in our mission.
By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us (recruitment@wirelesslogic.com) and we will respond to your query as soon as possible.

A new thing, device or asset is connected to our cellular platform every 18 seconds of every day. And today, we have over 20 million IoT subscriptions active in 165 countries, with collaborative partnerships that provide reach into more than 750 mobile networks across the globe.
Our purpose-built IoT connectivity platforms connect (globally and locally) across multiple mobile networks and technologies to give customers a single management window for their assets. It provides the ultimate connectivity, control and security for IoT and M2M applications.
We are entirely customer and market-driven, meeting our 10,000+ customers where they are to help them innovate by providing expert service and the most flexible, resilient and secure connectivity solutions in the market.
From EPOS systems in retail stores, to behaviour monitoring in vehicles and off-grid solar power in remote rural regions of East Africa. We have expertise across multiple sectors and use cases, including agriculture, healthcare, security, transport, utilities and building management. We work with a diverse client base that includes global OEMs, system integrators, solution providers, application developers, blue-chip enterprises and start-ups.
We are headquartered in the UK with local offices in US, Germany, Netherlands, France, Spain, Italy Denmark, Norway, Austria, Brazil, Singapore, Malaysia and China.
We are backed by Montagu Private Equity, one of the world’s leading private equity-backed investors, giving Wireless Logic Group unrivalled financial strength.
For careers information go to https://wirelesslogic.com/careers