Indium

L 2.5 Support Engineer

Indium  •  Hyderabad, IN (Onsite)  •  3 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description


Job Title:

L2.5 Support Engineer – IM Platform


Experience:

5+ Years


Job Description:

• Provide
L2.5 production support

for Investment Management (IM) platforms
• Manage
incident response, troubleshooting, and resolution

within defined SLAs
• Support
integrations with systems

like Aladdin, SimCorp, Calypso, FactSet, or similar platforms
• Monitor and maintain
system stability, performance, and data flows

• Work with
API integrations and data pipelines

across systems
• Participate in
24x7 on-call support rotation

Required Skills:

• Strong domain expertise in
Investment Management / Capital Markets

(mandatory)
• Experience with
IM platforms or similar systems

(Aladdin experience not mandatory)
• Minimum
2+ years in L2.5 production support

• Knowledge of
data engineering concepts and API management

• Exposure to
Python or PL/SQL scripting

• Familiarity with
Kubernetes

• Understanding of
SDLC processes, Git/Bitbucket, and test automation

Soft Skills:

• Strong
problem-solving and analytical skills

• Good
communication and stakeholder management
Indium

About Indium

Indium is an AI-driven digital engineering company that helps enterprises build, scale, and innovate with cutting-edge technology.  We specialize in custom solutions, ensuring every engagement is tailored to business needs with a relentless customer-first approach. Our expertise spans Generative AI, Product Engineering, Intelligent Automation, Data & AI, Quality Engineering, and Gaming, delivering high-impact solutions that drive real business impact.

 

With 5,000+ associates globally, we partner with Fortune 500, Global 2000, and leading technology firms across Financial Services, Healthcare, Manufacturing, Retail, and Technology - driving impact in North America, India, the UK, Singapore, Australia, and Japan to keep businesses ahead in an AI-first world.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Cupertino, California
Year Founded
Unknown
Social Media