Job Description

Step into a role where you can modernize how we run KYC at scale—with real visibility into global regulatory requirements and the chance to partner with WKO teams worldwide. You’ll help bring structure, transparency, and momentum to critical work that keeps the firm compliant and operating smoothly.

What you’ll do

• Own and drive the remediation book of work, keeping plans on track and outcomes measurable.
• Coordinate analysis on impacted populations, scope, and business impact to support informed decision-making.
• Lead end-to-end root cause analysis—from identifying issues to helping design, deliver, and embed fixes.
• Partner across Compliance, Operations, Technology, and Product to build scalable controls and processes, leveraging strategic infrastructure and intelligent automation where it makes sense.
• Provide governance support across KYC activities, including tracking, transparency, and early escalation of risks or blockers.
• Support global stakeholders and GPO leads with metrics, reporting, and deck preparation/review for senior audiences.
• Run internal controls and help ensure established protocols and standards are consistently followed.

What success looks like

• Clear, reliable tracking and reporting that leadership can trust.
• Fast issue resolution through crisp RCA and well-executed solutions.
• Strong cross-team coordination that reduces operational risk and improves client outcomes.

Required qualifications, capabilities, and skills

• Ability to partner with internal stakeholders across a variety of teams
• Logical, structured approach to planning, problem solving and decision-making
• Excellent verbal, written, interpersonal and presentation skills
• Aptitude for learning new regulations, processes and technologies
• Bachelor degree or equivalent education and a predisposition to intellectual curiosity

• Fluent in English

  Preferred qualifications, capabilities, and skills

• Alteryx, Visual Basic, or other technical skills
• Experience working in a professional services firm or financial services firm

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.