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  Enhanced Due Diligence (EDD) Investigations
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  Conduct thorough reviews of high-risk customers, including Politically Exposed Persons (PEPs), sanctioned individuals,
  foreign players, and customers with adverse media hits.
• 
  Request, collect, and analyze Source of Funds (SOF) and Source of Wealth (SOW) documentation to establish legitimacy
  of customer transactions.
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  Perform sanctions screening, PEP checks, and adverse media reviews using internal tools and third-party databases.
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  KYC & Onboarding Reviews
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  Support the customer onboarding process by performing risk-based KYC/CDD checks.
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  Ensure all government-issued IDs, proof of address, and supporting documents are valid, authentic, and compliant with
  AMLA and AMLC requirements.
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  Flag inconsistencies or mismatches in customer information and escalate for further review.
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  Ongoing Monitoring & Risk Reviews
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  Monitor transactions and player behavior to identify unusual or suspicious patterns (large deposits/withdrawals,
  irregular betting activity, etc.).
• 
  Conduct periodic reviews of high-risk accounts in line with internal policies and regulatory timelines.
• 
  Escalate cases to the Compliance Officer / AML Compliance Officer (AMLO) for STR (Suspicious Transaction Report) or
  CTR (Covered Transaction Report) filing.
• 
  Regulatory Compliance & Reporting
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  Ensure compliance with Philippine AMLA (RA 9160), AMLC reporting obligations, and PAGCOR licensing rules.
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  Maintain accurate and up-to-date documentation of all KYC/EDD cases for audit and regulatory inspection purposes.
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  Assist in preparing reports, metrics, and summaries for AMLC, PAGCOR, and internal compliance committees.
  Payment Compliance Tasks
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  Verify that deposit and withdrawal accounts match the registered player to prevent third-party usage.
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  Work with Finance/Payments team to validate large or unusual transactions before processing.
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  Support investigations of payment disputes, e-wallet recalls (GCash, Maya), or bank-related holds.
• 
  Ensure all payment activities align with AML/CFT controls and reporting obligations.
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  Collaboration & Support
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  Work closely with Fraud & Risk, Payments, and Customer Support teams to resolve escalated cases and customer issues.
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  Provide support during internal/external audits and compliance inspections.
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  Contribute to the continuous improvement of KYC/EDD procedures, policies, and systems.
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  Training & Knowledge Sharing
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  Keep updated with AMLC advisories, FATF guidelines, and BSP circulars affecting AML/KYC obligations.
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  Participate in compliance training sessions and share knowledge with junior analysts and team members.

Requirements

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  2-3 years of experience in KYC, AML, EDD, or Compliance, preferably in Online Gaming, Payments, FinTech, or Banking.
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  Direct exposure to Enhanced Due Diligence (EDD) investigations, including handling PEPs, sanctions match, adverse
  media reviews, and complex customer structures.
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  Experience in collecting and assessing Source of Funds (SOF) and Source of Wealth (SOW) documentation for high-risk
  clients.
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  Familiarity with PH AMLA (RA 9160), AMLC reporting obligations (STR/CTR), and PAGCOR licensing requirements.
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  Hands-on experience using screening tools, case management system, and database for KYC/EDD investigations.
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  Advantageous: Previous involvement in regulatory audits, AMLC engagements, or working with financial institutions on
  compliance matters.