Job Description

The Client Onboarding & Documentation Controls Team is focused on ensuring a robust control environment for Wholesale KYC Operations, Digital Document Services, Client Tax Operations, and the Firmwide KYC Quality Assurance teams through the proactive identification and timely remediation of risk.

Job Responsibilities

• Provide support for AML/KYC cases, including regulatory exams, internal/external audits, and compliance testing and monitoring.
• Develop and validate data sets to minimize risks of external reporting errors.
• Assist in creating metrics presentations for management and log all workload in Jira for metrics tracking.
• Maintain consistent communication and deliver responsive documentation to LATAM stakeholders; track and report findings and remediation actions. Build strong partnerships with Compliance, onboarding, banking, Oversight & Controls, Legal, Internal Audit, and Operations teams.
• Provide support for requests from examiners, auditors, and testers; prepare sample KYC files and responses or coordinate with subject matter experts to gather, review, and submit information.
• Gain familiarity with various data sources, platforms, and tools.

Required Qualifications, Capabilities, and Skills

• Bachelor’s degree in Industrial Engineering, Business Administration, Economics, Finance, Law, International Relations, or a related field.
• Excellent organizational skills and attention to detail.
• Ability to handle multiple priorities and meet deadlines.
• Strong analytical and problem-solving abilities.
• Effective written and verbal communication.
• Collaborative approach across teams and functions.
• Proactive, eager to learn, and demonstrates strong ownership.
• Proficient in Microsoft Excel, Word, and PowerPoint; experience with Alteryx and data analytics skill, coding languages, or AI is a plus.
• Advanced proficiency in English and Portuguese; Spanish is a plus..
• Reminder: To apply for positions designated for people with disabilities (PCD) in Brazil, it is necessary to provide proof through a medical report during the selection process.

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.