Job Description

Let's Write Africa's Story Together!

Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

This role provides immediate response to complex administrative requirements in accordance with SLA parameters, in a processing environment. The incumbent is individually accountable for achieving results through own efforts.

Responsibilities

Key responsibilities will include amongst others the following:

• Perform client identification and verification on the Financial Intermediary relationships, including individuals, entities, and trusts from a wide range of jurisdictions.
• Perform Client Risk Assessments in line with the business RMCP and AML requirements within an offshore administration environment.
• Perform Client Due diligence in line with FICA requirements.
• Request, review and update client information upon trigger events.
• Performs end to end client on-boarding: document checks, data capturing, service provider account opening.
• Supports the business with all aspects of data remediation.
• Ensure that data quality standards are being adhered to and support the Team Leader with the review and monitoring of outstanding audit actions.
• Follows standardised processes and provides administrative support in line with normal business functioning.
• Delivers on daily production standards and adheres to service and quality standards.
• Provides an indirect service to customers and intermediates.
• Responds to immediate requirements within procedure.
• Uses standard administrative techniques to coordinate own work.
• Product and process knowledge in different areas may differ but basic skills remain the same.
• May act as mentor / resource to less experienced Administrators.
• Acts as a support person and / or point of escalation for complex and difficult cases / clients.

Qualifications, Skills and Experience required

• Min 6 months experience performing remediation tasks within Old Mutual International.
• Experience in the Isle of Man AML/KYC regulatory environment
• Strong understanding of Offshore Investments AML/Compliance Program.
• Knowledge on FATCA and CRS regulations.
• Excellent communication skills
• The ideal candidate must have an advanced working knowledge of Excel and Word
• Ability to work independently and with minimal supervision.
• Must be able to work well under pressure during tight deadlines.
• Strong attention to detail and organisational skills.

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Skills

Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Numerical Aptitude, Oral Communications, Report Review

Competencies

Directs Work

Drives Results

Ensures Accountability

Manages Complexity

Optimizes Work Processes

Plans and Aligns

Tech Savvy

Education

NQF Level 4 - Grade 12, School leaving Certificate, National or Occupational Certificate or equivalent

Closing Date

22 September 2026 , 23:59

The appointment will be made from the designated group in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

The Old Mutual Story!