We promise our users a seamless verification experience, ensuring their accounts are verified quickly and securely. Your mission? Help our users get their personal and business accounts verified without unnecessary delays while making the onboarding process as smooth as possible. 🚀
Take Ownership
Make Life Easy for our users by ensuring a hassle-free onboarding experience.
Manually review our users based on our user verification policies.
Stay ahead by keeping up with process updates and ensuring a clear verification path for our users.
Minimize delays by following the support triangle and keeping our users informed about their next steps.
Spot and report bugs or inefficiencies, making our onboarding process even better.
Are you ready to make user verification seamless and secure? Let’s go! 🌈
You speak English fluently
You have strong attention to detail
You excel at research & analysis, gathering and evaluating information efficiently
You possess strong empathy, critical thinking, and a user-centered approach, ensuring the best experience for users
You're a problem solver—you can identify root causes and implement effective solutions
You're available to cover morning and evening shifts during weekdays and weekends (occasionally)
All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.
Your space to perform
🤟 Great, international colleagues who share your mindset
🌃 Remote evening shifts
👩💻 Working hybrid: work 2 days remote, 3 days in-office weekly (office presence is only requested Monday to Friday on day shifts)
🧳 Digital Nomad program: work remotely 1 week per quarter after 1 year and 3 weeks per quarter after 2 years
📚 We support your growth with bunq Academy and 1500 EUR annual learning budget
💻 A Macbook to keep with you while you're with us
🚴 A MultiSport gym card for your health and wellbeing
🚌 Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
🍪 Lunch and snacks at the office
⚕️ Private health insurance, just in case
💸 Monthly contribution to your phone and internet bills
🍻 Friday drinks and other celebrations - bunq style
We are bunq, bank of The Free. We’re here to break free from the status quo, and create a bank with our users in mind. Giving them the freedom to live life on their own terms.
We built our own financial system from the ground up, and with the launch of our app in 2015, reinvented banking as you know it. And that’s just the beginning! We work around the clock to create fintech innovations that simply make banking and money management as easy, transparent, and fun as possible.
Have a business?
bunq Business was created as the ultimate bank account to save you time. This means no more paperwork, branch visits or bureaucracy ever again. Just the freedom to focus on what’s truly important: running your business.
Go to bunq.com/business and find out how we can help your business thrive.
Want to join us in our mission to revolutionise the traditional banking industry? You will become part of an international team of more than 500 bunqers (48 nationalities and counting!) that all have one thing in common: we love what we do. Waking up with brilliant ideas and going to bed knowing that you’ve personally contributed to them. That’s working at bunq.
If that sounds like your kind of challenge, go to bunq.com/jobs get the ball rolling.
