Job Description

Hybrid role based in Warsaw

🚀

At Uncapped, we help ambitious founders realise their dreams. We are seeking a highly motivated KYC Analyst to join the Services Team to join us for a 6-month fixed-term contract position to help our customers to cross the finish line after applying for our product. You will be responsible for processing due diligence cases in order to optimise customer experience and minimise risk exposure. You’ll work closely with your colleagues in Product, Operations and Risk to create processes that can help us scale at pace whilst maintaining high standards of service.

About Uncapped 👫

Founded in 2019, Uncapped is a fintech company focused on providing working capital to SMEs in North America and Europe.

We leverage multiple data sources to make credit decisions faster, safer and more conveniently. We are working with the largest platforms in the world, including Amazon and Walmart, and strive to be the best alternative-lender globally.

About the Operations Team 🔎

We are responsible for being the main customer point of contact during their journey at Uncapped. Our talks are about all the different subjects! You will learn about how different businesses operate around the countries we support in the many lines of business. A normal day in this team will never be a boring one! There is always something different happening, and we need to think how we will tackle this keeping the customer's best interest in mind.

What you will do ✍️

• Onboarding customers based on our internal policies and procedures, including UBO identification, and evaluation Sanctions, PEPs, and Adverse Media alerts
• Perform enhanced due diligence reviews on business customers and their owners, ensuring a seamless, low-friction onboarding experience.
• Generate and maintain appropriate case documentation
• Escalate any issues or complex cases and ensure their resolution
• Other ad-hoc business due diligence-related tasks
• Identify bottlenecks in the onboarding flow and suggest automation or workflow improvements to drive efficiencies across the flow

Requirements

Who you are 👀

• Available to work in shifts to cover U.S. hours every other week from 14:00 to 22:00 CET.

• A minimum of 2 years of experience in KYC or similar roles
• Previous experience in a fintech or fast-paced environment is a must
• Experience in processing KYC and EDD cases for UK/EU commercial lending or banking customers
• Someone who is able to spot inconsistencies in financial documents or company filings that others might miss
• Ability to work independently and in a team environment
• Ability to work in a fast-paced environment and meet deadlines
• Experience with HubSpot CRM
• Bachelor’s level degree or professional qualification
• Good oral and written communication skills required
• Fluency in verbal and written English is required.
• Experience using JIRA and SQL is a plus

Benefits

What we offer 🎁

At Uncapped, our people make us successful. We are a start-up with big goals, and we work hard, so we want to give everyone the benefits they really want. We are continually adding to this list as new people join -- here are some of the things you can expect:

• Unlimited holiday: we believe that well-rested and happy people make the best employees
• Competitive compensation plan
• Personal growth fund: Raise your game from great to spectacular
• Monthly recognition and awards: Celebrate wins big and small
• The opportunity to make a big impact every day on the lives of European and US entrepreneurs.
• Workspaces in Warsaw, London and Atlanta

We can only consider applications from candidates who are eligible to work in Poland without requiring visa sponsorship.