Flatpay

KYC Agent (entry leve)

Flatpay  •  Amsterdam, NL (Onsite)  •  23 days ago
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Job Description

About the job

Flatpay is one of the fastest-growing fintech companies in Europe. In just over three years, we’ve grown into a team of more than 1,500 colleagues, active across Denmark, Finland, Italy, Germany, France, the United Kingdom, and since January also in the Netherlands.

Our mission is clear and powerful: to make card payments fair, transparent, and stress-free for small and medium-sized businesses. No complicated pricing, no hidden fees, no surprises - just one flat rate for all cards.

Employment type: Full-time
Location: Amsterdam
Level: Entry-level / Junior

What you'll do

Reviewing and assessing KYC files

  • You verify the identity of ultimate beneficial owners (UBOs) and review submitted documentation
  • You validate company information (such as KvK) and ensure everything complies with regulations
  • You spot inconsistencies and collaborate with the right teams on more complex cases

Ensuring compliance and a smooth onboarding process

  • You make sure every file meets regulatory requirements as well as Flatpay’s internal guidelines and those of partners such as Rapyd and Shift4
  • You don’t miss a detail: you proactively follow up on missing or incorrect documents with colleagues or clients
  • You monitor systems closely and investigate discrepancies between internal tools and external data sources

Thinking along and improving

  • You work closely with Sales and help them understand compliance requirements
  • You contribute ideas on how to make processes smarter and more efficient
  • You help build and shape the KYC team in the Netherlands

Who you are

This role is perfect for you if:

  • You have initial experience in KYC, compliance, or rigorous admin experience in FinTech or banking is a strong plus
  • You are highly organized and detail-oriented nothing escapes you, not even a poorly formatted expiration date or an incorrectly filled field
  • You have strong analytical skills and can make quick, well-founded decisions based on precise procedures, even under pressure
  • You communicate clearly and effectively, able to explain complex blocking points to non-technical stakeholders (Sales teams)
  • You have a good level of English and Dutch is a plus

Why Flatpay?

Massive opportunity: Join at launch stage and shape our success in the Dutch market.
Uncapped earning potential: The more you sell, the more you earn.
Fast-track career growth: We promote from within, and we move fast.
Supportive culture: No politics, no bureaucracy – just good people building great things together.
International environment: Be part of a diverse, ambitious team across 6+ countries.

Flatpay

About Flatpay

Established in 2022 in Copenhagen with a commitment to transparency, we've streamlined card payments to small and medium-sized businesses. Our innovative pricing model eliminates hidden costs and fees, offering a simple flat rate for all cards with no monthly subscription for our point-of-sale and payment solutions.

Operating in Denmark, Finland, Germany, Italy, France, and the United Kingdom, we are more than just a service provider; we are your trusted business partner.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
Herlev, DK
Year Founded
2022
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