Job Description

GET TO KNOW US

Are you Driven? Passionate? Captivating? Engaging?…. And LOVE fashion? Yes… well, we are Kurt Geiger and we think you could be too

Kurt Geiger first opened in Britain’s fashion capital on Bond Street, London in 1963. Since the Sixties Kurt Geiger has not stood still as it continuously evolves to make covetable footwear and accessories with a unique market position, pairing aspiration with accessibility.

As Europe’s leading luxury shoe and accessory retailer we are always looking for the next generation of talent to join our business. The teams in our stores are the key drivers to our success and as the Manager you are responsible for orchestrating all aspects of the responsibilities needed to ensure the store continues to achieve over and above the ordinary.

As a supervisor with Kurt Geiger, you will drive sales with your passion for luxury footwear, support the team and be a fabulous service ambassador whilst representing our dynamic and innovative brand.

Using your extensive retail knowledge and excellent communication skills, you will form long lasting relationships with customers and your team. Delivering the very best shopping experience for our customers, you will pro-actively support back of house operations and create a seamless shop floor experience, whilst supporting the management team where needed.

KNOW THE ROLE

• Ensure the customer service is of the highest standards at all times.
• Handle all stock effectively and ensure back of house standards are maintained.
• Support your Management Team in achieving company sales targets and operational goals.
• Be a role model for our brand with our personal presentation standards.
• Maintain store visual standards.
• Embody the Kurt Geiger DNA and be Captivating, Engaging, Passionate, Driven and On Brand.
• Have at least 1 years’ experience in a similar role.
• Be a customer service ambassador and enjoy working to KPI’s.

KNOW WHAT WE'RE LOOKING FOR

• Previous retail experience.
• Background with a fashion-forward footwear, accessory or fashion brand.
• To be a customer service ambassador.
• Proven ability to drive sales and team working to KPI’s.
• To be immaculately presented and representative of our luxury/fashion forward brand in every way.

KNOW HOW WE WORK

Experience is our business Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We Are More Than Shops: We create enjoyable places, to excite, where people socialise, discover, learn and are inspired, and where local communities are enriched.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.