Kent Removals & Storage

KRS Relocation Coordinator

Kent Removals & Storage  •  Clayton South, AU (Onsite)  •  1 day ago
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Job Description

Relocation Coordinator | 3.5-Month Contract | Work From Home 4 Days

Build valuable coordination experience while helping people through one of life’s biggest challenges.

Looking for a short-term opportunity that offers genuine flexibility, comprehensive training and meaningful customer interaction?

Kent Relocation Group is seeking a friendly, organised and solutions-focused Relocation Coordinator to join our Clayton South team for our busy season.

This is a full-time, 3.5-month fixed-term contract, working four days from home and just one day each week from our Clayton South office.

You don’t need to come from the removals industry. If you have experience in customer service, administration, travel, bookings or client coordination-and enjoy keeping people informed and organised-we would love to hear from you.

What you’ll be doing

Moving can be a stressful experience. You will help make it easier by coordinating each client’s relocation and ensuring they feel informed and supported throughout the process.

Your responsibilities will include:

  • Acting as a friendly and reassuring point of contact for clients
  • Coordinating relocation requirements and keeping clients updated
  • Liaising with suppliers to support a smooth and positive experience
  • Responding to enquiries, changes and issues with a solutions-focused approach
  • Accurately entering and maintaining client information in our technology platform
  • Managing competing priorities during our busy relocation season
  • Following each relocation through and ensuring important details are not missed

What will help you succeed

We are looking for someone who is naturally helpful, organised and comfortable working in a busy customer-focused environment.

You may bring:

  • Customer service, administration, coordination, travel or booking experience
  • Clear, warm and professional communication skills
  • Confidence speaking with customers and suppliers over the phone
  • Strong attention to detail and accurate data-entry skills
  • The ability to organise your workload and manage changing priorities
  • A calm, logical approach when resolving questions or problems
  • Confidence learning new systems and working independently from home
  • A genuine desire to provide a great customer experience

Previous relocation or travel-industry experience would be helpful, but it is not essential.

If you don’t meet every requirement, we still encourage you to apply. Your attitude, transferable skills and willingness to learn may be exactly what we are looking for.

We’ll help you get started

You won’t be expected to know everything on day one.

You will receive a structured induction and a two-week training program to help you understand our systems, services and approach to supporting clients.

This is an excellent opportunity to:

  • Gain hands-on coordination experience
  • Strengthen your customer service and administrative skills
  • Learn from an experienced relocation team
  • Add experience with a recognised national organisation to your résumé
  • Explore the diverse career opportunities available across Kent

Why join Kent?

Kent is an Australian success story with more than 75 years of experience. What began as a family business has grown into an award-winning national organisation with more than 400 employees and contractors across almost 20 locations.

We are much more than trucks and moving boxes. Our teams work across customer service, coordination, sales, operations, technology, marketing and corporate services.

At Kent, you can also access a range of employee benefits, including:

  • Four days working from home each week
  • A five-star-rated onboarding experience
  • Kent CARE, our dedicated employee wellbeing and mental-health program
  • Employee reward and company-wide recognition programs
  • Early wage access
  • Corporate discounts on utilities and health insurance
  • Staff discounts on Kent storage and removal services
  • An inclusive workplace that values different backgrounds and perspectives

Interested?

If you are looking for a flexible short-term opportunity where you can learn quickly, build valuable experience and make a genuine difference for customers, we would love to hear from you.

Apply now to join Kent’s Melbourne relocation team for our busy season.

Kent Removals & Storage

About Kent Removals & Storage

For over 70 years Kent Removals & Storage has been a leading choice for overseas, interstate and local moves, flexible storage solutions, and first-class relocation and mobility services. It is our focus to deliver a premium service with an unparalleled focus on safety and exceptional customer service. We treat your move as if it's our own. Kent provides seamless, fully-integrated, door-to-door moving services; including packing and unpacking, furniture removals, vehicle transport, pet relocations, moving insurance and much more.

From the moment you contact us, your dedicated moving expert will go the extra mile to remove the stress and complexity out of your move. You will receive a fixed price transparent quotation and competitive rates and your dedicated moving expert will be there to manage your move from start to finish. Our packers and removalists are trained in our 15 point Kent training program ensuring we will handle your move with the utmost of care. Kent services are designed and delivered with one goal in mind: STRESS-FREE MOVE.

Drawing on over 70 years of experience as Australian industry leader, Kent has helped over 1 million happy customers move across the globe. Kent has a large branch and agent network around the world, no matter where you’re moving from or to; Kent has you covered. Our ISO certification means you can have peace of mind we have a proven track record of reliability and delivering on our promise. Finally, our environmentally friendly packing materials and fleet and state of the art equipment and facilities mean you can be confident your belongings are in the safest of hands.

At KENT we make removals and storage easy- WE GO THE EXTRA MILE.

Industry
Transportation & Logistics
Company Size
51-200 employees
Headquarters
Melbourne, AU
Year Founded
1945
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